Erica Rodriguez
Pomona
Summary
Compassionate and detail-oriented Medical Assistant with hands-on experience in street medicine, recuperative care, and enhanced care management. Proven ability to provide medical outreach to unhoused populations, coordinate client care, manage medications, and connect patients to health plans and community resources.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Referral Coordinator
WPCC
05.2025 - Current
- Conducted extensive outreach to hospitals, social workers, street medicine teams, and shelters to promote services.
- Performed in-person and virtual outreach to maintain census and program visibility.
- Managed a weekly referral volume of approximately 5–7 clients.
- Submitted authorizations to multiple health plans including IEHP, Molina, Health Net, Anthem, and Kaiser ILS.
Recuperative Care Medical Assistant
WPCC/Encompass
Ontario
03.2024 - 09.2025
- Provided client care coordination in recuperative care settings.
- Managed medications and supported medication adherence.
- Scheduled primary care and specialty appointments and conducted follow-up after visits.
- Submitted refill requests and connected clients to community and healthcare resources.
- Assisted with transitions from street medicine to recuperative care for continuity of care.
Enhanced Care Management (ECM) Coordinator
CHG
San Diego
10.2024 - 01.2025
- Contacted and enrolled eligible clients into Enhanced Care Management (ECM) services.
- Managed outreach for a caseload of approximately 205.
- Conducted phone-based outreach, primarily serving Spanish-speaking clients (approximately 5 enrolled who agreed to services).
Street Medicine Team Member
Whole Person Care Clinic (WPCC)- Street Medicine
06.2024 - 01.2025
- Tracked and managed inventory of all purchased and donated medical supplies and hygiene products, including logging expiration dates.
- Created and maintained inventory logs to ensure accurate supply management.
- Traveled to community locations including churches, beaches, soup kitchens, and shelters to provide medical services to unhoused individuals.
- Provided basic medical care such as taking vital signs, distributing over-the-counter medications, and assembling hygiene kits.
- Assisted uninsured patients by coordinating enrollment into medical coverage and health plans to improve access to care.
Education
Medical Assistant Program -
UEI College
Ontario, CA01.2021
Skills
- Street Medicine & Medical Outreach
- Care Coordination & Case Management
- Medication Management
- Client Enrollment & Health Plan Navigation
- Vital Signs & Basic Clinical Care
- Inventory & Supply Tracking
- Community & Hospital Outreach
- Authorization Submissions
- Spanish-Speaking Client Outreach
Certification
- CCMA
- CPR / BLS
Timeline
Referral Coordinator
WPCC
05.2025 - Current
Enhanced Care Management (ECM) Coordinator
CHG
10.2024 - 01.2025
Street Medicine Team Member
Whole Person Care Clinic (WPCC)- Street Medicine
06.2024 - 01.2025
Recuperative Care Medical Assistant
WPCC/Encompass
03.2024 - 09.2025
Medical Assistant Program -
UEI College