Summary
Overview
Work History
Education
Skills
Certification
Relevant Volunteer Experience
Timeline
Generic

Destiny Lewis

Ellicott City,MD

Summary

  • Motivated and detail-oriented
  • Criminology and Criminal Justice Graduate with hands-on experience in offender management, patient coordination, and community-focused service. Skilled in case management, motivational interviewing, and using technology for reporting and communication. Also hands-on experience in strategic planning, staff development, and operational management. Eager to contribute to Maryland's public safety by proactively supervising offenders and collaborating with community resources to reduce recidivism and support positive rehabilitation outcomes.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Referral Coordinator

HocoPeds
Columbia, MD
11.2023 - Current
  • Collaborated with healthcare providers and patients, collecting and organizing sensitive information to create comprehensive care plans-similar to creating supervision case plans for offenders
  • Used motivational techniques to encourage patients to follow through with medical treatments, paralleling the use of motivational interviewing
  • Managed a high volume of paperwork and documentation, including updating patient records in compliance with organizational policies

Security Guard

Wolf Professional Security
Baltimore, MD
11.2023 - Current
  • Supervised and monitored at-risk areas, ensuring public safety and preventing criminal behavior through proactive patrols and observation
  • Engaged with individuals using conflict resolution and communication techniques to de-escalate tense situations and maintain order
  • Documented incidents and maintained comprehensive reports, applying risk analysis to identify areas for improvement and safety enhancement
  • Worked with local law enforcement and community organizations to support crime reduction efforts

Manager/Intern

SheRags
05.2022 - 12.2023
  • Developed strong interpersonal and communication skills through customer relations and managing a team, similar to the rapport-building required when working with offenders
  • Managed operations that required a high level of responsibility and attention to the needs of both clients and employees
  • Gained experience in identifying needs and resources, through feedback surveys, interviews, focus groups, then made recommendations for improvement based on results-which parallels identifying criminogenic needs and appropriate community resources for offenders

Patient Care Coordinator

Podiatry Associates
Columbia, MD
06.2023 - 10.2023
  • Provided direct service to individuals in sensitive situations, ensuring their compliance with medical treatment plans
  • Collected co-pays and verified insurance, requiring attention to detail and thorough documentation, akin to gathering necessary data
  • Established strong work network by building professional relationships with physicians and fellow employees.

Front Desk Receptionist

The Center for Advanced Orthopedics
Baltimore, MD
08.2021 - 05.2023
  • Managed sensitive patient information in compliance with HIPAA, a crucial skill when handling confidential data and case records
  • Communicated with individuals from diverse backgrounds, gaining experience in professional interactions from varied circumstances
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.

Education

Bachelor of Science - Criminology and Criminal Justice

University of Maryland
College Park, MD
12.2024

High School Diploma -

Western High School
Baltimore, MD
06-2020

Skills

  • Criminogenic Needs Assessment
  • Case Management
  • Behavior Change Facilitation
  • Technology Proficiency
  • Documentation and Reporting
  • Community Outreach and Collaboration
  • MS office expertise

Certification

  • CPR and First Aid Certified
  • HIPAA Compliance Training
  • OSHA Certification for Healthcare Workers
  • Motivational Interviewing Training
  • Case Management Training

Relevant Volunteer Experience

I have demonstrated a strong commitment to community service through my extensive volunteer work in various programs aimed at supporting individuals in need. I have served as a tutor, providing academic assistance to students struggling in core subjects, reinforcing their learning, and helping them build confidence. My involvement with the Maryland Mentor Reading & Math Corps has allowed me to work closely with young learners, strengthening their literacy and numeracy skills while fostering a positive educational environment.

Beyond education, I have been actively engaged in initiatives that address basic human needs, including volunteering at homeless shelters to provide meals and essential resources to individuals facing hardship, further demonstrating my dedication to empowerment and rehabilitation.

Timeline

Referral Coordinator

HocoPeds
11.2023 - Current

Security Guard

Wolf Professional Security
11.2023 - Current

Patient Care Coordinator

Podiatry Associates
06.2023 - 10.2023

Manager/Intern

SheRags
05.2022 - 12.2023

Front Desk Receptionist

The Center for Advanced Orthopedics
08.2021 - 05.2023

Bachelor of Science - Criminology and Criminal Justice

University of Maryland

High School Diploma -

Western High School

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Destiny Lewis