Tammy Gallegos
Valley-Wide Health Systems, Inc.
Manassa,CO
1
Certification
21
years of professional experience
Healthcare Professional experienced in streamlining patient referral processes to enhance patient care. Delivered improved operational efficiency through effective management of patient data and coordination with healthcare providers. Focused on fostering collaboration within teams to achieve optimal outcomes.
Work History
Referral Coordinator
5 Years 3 Months- Contacted patients and facilities to confirm receipt of referrals and orders.
- Coordinated patient referrals with specialty providers, ensuring accurate documentation and timely routing.
- Verified insurance eligibility and authorization requirements before appointment scheduling and referral submission.
- Communicated referral status updates to patients, providers, and care teams using clear, professional follow-up.
Patient Representative
1 Month- Fulfilled temporary role in patient administration. I learned to check in patients, scan , and fax records. Operated in a fast-paced environment to manage tasks efficiently. Answered phones and returned calls to schedule appointments efficiently.
- Coordinated patient scheduling, appointment confirmations, and referral intake across busy ophthalmology workflow.
- Verified insurance eligibility, benefits, and authorizations to support accurate front-desk processing.
- Greeted patients, completed check-in and check-out steps, and resolved registration discrepancies promptly.
Caregiver/Personal Assistant
2 Years 4 Months- 1. Prepared nutritious meals for residents in a timely manner, made meals. 2. Delivered personal care, including bathing, grooming, dressing, and oral care to ensure resident comfort and hygiene. 3. Provided homemaking duties, cleaning bathroom, vacuuming, dusting, sweeping, mopping, bed making, and laundry. 4. Taking care of residents shopping or doctor appointments or any appointments.
- Coordinated daily personal care routines, ensuring comfort, safety, and dignity for clients.
- Assisted with meal preparation, light housekeeping, and household organization to maintain supportive home environments.
- Managed transportation, errands, and appointment support, promoting consistent client access to services.
Cook/Cashier
2 Years 7 Months- Coordinated patient referrals, ensuring accurate routing to specialty providers and timely appointment scheduling.
- Verified insurance eligibility and authorization requirements before submitting referral requests.
- Communicated with patients, providers, and facilities to resolve referral status questions and documentation gaps.
- Tracked referral workflows, updating records to maintain compliance and continuity of care.
- Reviewed medical records and referral forms for completeness, accuracy, and required supporting information.
Wal-Mart Associate
1 Year 5 Months- Assisted customers with jewelry selections at retail store. I checked in orders, stocked shelves,and placed jewelry orders forcustomers,and provided customer service on any item to my knowledge.
- Maintained organized sales floor through zoning, stocking, and rotation of merchandise.
- Assisted customers with product location, purchases, and service questions.
- Processed cashier transactions accurately while resolving register discrepancies.
Education
Diploma - Basic school curriculum, math, science, history.
Skills
Microsoft Word
Patient Communication
Appointment Scheduling
Healthcare Coordination
Insurance Verification
Referral Management
Patient Outreach
Call Handling
Data Entry
Documentation Review
Food Production
Serving Experience
Cashiering
Retail Sales
Record Management
Customer Service
Administrative Support
Certification
CPR Certification
Timeline
Referral Coordinator
Valley-Wide Health Systems, Inc.
08.2021 - CurrentRead More
Patient Representative
Rocky Mountain Eye Center, Inc
05.2021 - 06.2021Read More
Caregiver/Personal Assistant
Visiting Angels
11.2018 - 03.2021Read More
Cook/Cashier
North Conejos School district
10.2013 - 05.2016Read More
Wal-Mart Associate
Walmart
08.2005 - 01.2007Read More
Centauri High School
Diploma from Basic school curriculum, math, science, history.
Read More
Additional Information
I am very hard working,I work well by myself,or as a team. I am reliable, and I pick up quick,I ask questions,and do as I am required of my job.
Personal Information
Work Permit: Authorized to work in the US for any employer