Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica Rogers

Birmingham,AL

Summary

Experienced healthcare worker with background in diverse healthcare settings including hospitals, clinics and pediatric facilities. Strengths include administrative work, medical terminology knowledge, and strong communication skills. Skilled at building relationships with patients of all ages and backgrounds, while efficiently coordinating with medical teams to deliver high-quality care. Past roles have involved significant improvements in patient satisfaction levels and operational efficiency.

Overview

4
4
years of professional experience

Work History

Pediatric Transplant Assistant

Children's of Alabama Hospital
Birmingham, AL
01.2023 - Current
  • Provided administrative support to the Transplant Team, including scheduling patient appointments and maintaining accurate medical records.
  • Facilitated communication between patients, family members, healthcare providers, and other stakeholders involved in the transplant process.
  • Maintained confidentiality of all patient information according to HIPAA standards.
  • Collaborated with social workers, financial counselors, pharmacists, nurses, dietitians, therapists, psychiatrists, and chaplains as part of multidisciplinary teams providing comprehensive care for transplant patients.

Administrative Intern

O'Neal Comprehensive Cancer Center
Birmingham, AL
08.2022 - 12.2022
  • Researched and compiled data from various sources for management review and decision-making purposes.
  • Scanned documents into digital formats for storage on shared drives or emailing purposes.
  • Set up and maintain filing systems to ensure documents are organized and easily accessible.
  • Produced and distributed memos, newsletters, and other forms of communication.

Unit Secretary

UAB Medicine
Birmingham, AL
09.2020 - 12.2022
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Provided administrative support to the Office Manager and other staff members.
  • Greeted visitors in a friendly manner; provided assistance to guests when needed while ensuring their safety during their visit.

Education

Bachelor of Science - Healthcare Management

The University of Alabama At Birmingham
Birmingham
12-2022

Bachelor of Science - Human Development And Family Studies

The University of Alabama
Tuscaloosa, AL
08-2020

Skills

  • Electronic Health Records Management
  • Communication and Interpersonal Skills
  • Medical terminology proficiency
  • Interpersonal Skills
  • Electronic Medical Record Software
  • Organizational Skills
  • Physician support
  • Effective Communication

Timeline

Pediatric Transplant Assistant

Children's of Alabama Hospital
01.2023 - Current

Administrative Intern

O'Neal Comprehensive Cancer Center
08.2022 - 12.2022

Unit Secretary

UAB Medicine
09.2020 - 12.2022

Bachelor of Science - Healthcare Management

The University of Alabama At Birmingham

Bachelor of Science - Human Development And Family Studies

The University of Alabama
Erica Rogers