Erica Sain
Bolivar,TN
Overview
23
23
years of professional experience
Work History
Customer Service Representative
Meta
2020.02 - 2024.09
- Answered customer inquiries via phone, email, and chat.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Pharmacy Clerk/Aide
Whiteville Community Pharmacy
2017.01 - 2020.06
- Work diligently with customers, answered phones & assisted in ensuring customer prescription was filled. Managed supplies & stock. Greeted customer & checked out their prescription. Recorded drugs delivered to the pharmacy & stored incoming merchandise.
Assistant Store Manager
Dollar General
2016.02 - 2020.03
- Responsible for assisting the store manager in overseeing the daily operations of the store
- Supervising employees, handling customer complaints, and ensuring that the store is running smoothly
- Responsible for opening and closing the store, as well as counting the store’s money at the end of the day.
Quality Technician
KilGORE FLares
2001.04 - 2016.01
- As a quality inspector I inspected final assembly, sub-assembly, and installation of parts, assemblies, systems, and equipment for workmanship, fit, alignment, and conformance with type design drawings, specifications, documents, and quality standards
- Performed audit/ surveillance of all manufacturing and quality assurance processes, according to specifications, process, and procedures.
Education
Computer Operations -
Tennessee Technology Center At Whiteville
Whiteville, TN2000-08
high school diploma -
bolivar central high school
05.1999
Skills
- People skills
- Computer skills
- Multi-tasking skills
- Problem solving skills
- Communication skills
- Detail oriented
Timeline
Customer Service Representative
Meta
2020.02 - 2024.09
Pharmacy Clerk/Aide
Whiteville Community Pharmacy
2017.01 - 2020.06
Assistant Store Manager
Dollar General
2016.02 - 2020.03
Quality Technician
KilGORE FLares
2001.04 - 2016.01
Computer Operations -
Tennessee Technology Center At Whiteville
high school diploma -
bolivar central high school