Summary
Overview
Work History
Education
Skills
Timeline
Generic

ERICA SANGATILE

Summary

Highly experienced professional with a background in administrative support, inventory control, and program management. Adept at analyzing and validating complex requests, ensuring policy compliance, and improving operational efficiency. Skilled communicator who excels at mentoring and collaborating with senior staff to drive process improvements. Proficient in managing sensitive information across multiple systems.

Overview

12
12
years of professional experience

Work History

Service Commission Outstation Worker

Texas Health and Human Services
2021.06 - Current
  • Ensured compliance with Medicaid and Medicare policies through thorough analysis and validation of health and human services requests.
  • Utilized a combination of internal systems and external data sources to assist in request accomplishment.
  • Collaborated effectively with leadership to align decision-making processes with organizational guidelines while handling intricate cases.
  • Mentored junior staff and worked closely with senior staff to enhance service delivery and streamline processes.

Inventory Control

Univar Solutions
2018.05 - 2021.06
  • Managed inventory processes, ensuring efficient request prioritization and conducting data analysis to optimize stock levels.
  • Managed and preserved meticulous files, upholding internal guidelines and regulations.
  • Enhanced process efficiency by resolving inventory discrepancies through effective collaboration with teammates.

Inventory Control

Gap Inc
2012.04 - 2019.04
  • Spearheaded inventory management procedures, triaging requests and performing data analysis for the maintenance of optimal stock levels.
  • Developed and maintained accurate records for adherence to internal policies and procedures.
  • Partnered with team members to address inventory discrepancies and streamline process effectiveness.

Inventory Control Supervisor

Home Depot
2016.02 - 2018.05
  • Managed inventory control operations by analyzing requests, collecting data, and ensuring adherence to company policies.
  • Collaborated effectively with senior staff, sharing insights and knowledge to optimize team performance and achieve successful implementation of industry best practices.
  • Supervised reporting tasks and carried out statistical analysis in order to assist with inventory management decisions.

Education

Bachelor of Arts -

Berea College
Berea, KY
05.2011

Skills

  • Request Analysis and Triage: Experienced in evaluating and managing medium to high-level requests, ensuring adherence to policies and procedures.
  • Research and Data Gathering: Skilled in collecting and analyzing data from internal systems and external sources to support decision-making.
  • Effective Communication: Strong interpersonal skills with a proven ability to communicate proactively with managers and team members.
  • Policy Adherence: Expertise in ensuring compliance with policies, processes, and procedures in various business contexts.
  • Mentorship and Team Collaboration: Experienced in providing guidance and support to junior staff and collaborating with senior staff for process improvements.
  • Reporting and Statistical Analysis: Proficient in creating and maintaining reports, performing data analysis, and generating insights.
  • Organizational and Time Management: Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
  • Confidential Information Management: Proven ability to handle sensitive information with discretion and professionalism.

Timeline

Service Commission Outstation Worker

Texas Health and Human Services
2021.06 - Current

Inventory Control

Univar Solutions
2018.05 - 2021.06

Inventory Control Supervisor

Home Depot
2016.02 - 2018.05

Inventory Control

Gap Inc
2012.04 - 2019.04

Bachelor of Arts -

Berea College
ERICA SANGATILE