Erica Shanahan
Beaverton,OR
Summary
Dedicated and focused on cultivating positive patient relationships. Knowledgeable in rehabilitation and caseload management. Successful career history comprising more than 20 years. Seeking a position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
22
22
years of professional experience
Work History
Hospital Liaison
Adventist Home Care Services
2024.04 - Current
- Improved patient satisfaction by streamlining communication between hospital departments and external healthcare providers.
- Streamlined the referral process, working closely with physicians to identify appropriate services and facilities for patient transfers.
- Increased efficiency of information exchange between hospitals by developing and maintaining relationships with key personnel at partnering institutions.
- Communicated with family, pharmacies, hospice care, discharge planners and other professionals to complete seamless transitions.
Physical Therapist Assistant
OHSU Hillsboro Medical Center Home Health
2021.11 - 2024.03
- Educate patients and families on exercises and proper body mechanics.
- Monitor patient progress and adapt treatment plans to reflect changes.
- Collaborate with physical therapists in creating patient treatment plans and specific home exercise programs.
- Facilitate patient and family education and training on assistive devices and adaptive equipment use.
- Assess treatment plans and make adjustments for maximum benefits.
- Provide in-home treatments to patients.
Senior Director of Rehab
Infinity Rehab
2012.08 - 2021.11
- Collaborated with patients, families, and support departments to adequately plan for patient rehabilitation needs.
- Promoted and followed facility infection control policies, and procedures, to improve quality of care for the health and safety of residents.
- Established and maintained effective communication with staff, physicians, and community organizations to promote high-quality patient care in two facilities with over 120 patients.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching, and patient satisfaction.
- Hired and trained all staff, providing direct supervision, ongoing staff development, and continuing education to employees.
- Maintained appropriate and adequate staffing and scheduling of residents on caseloads.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Actively worked on leadership skills and coached others in leadership principles.
- Approved billing for rehab services for six buildings.
Physical Therapist Assistant
Infinity Rehab
2002.06 - 2012.05
Education
Healthcare Administration
Colorado State University Global
Colorado10.2025
Associate of Applied Science - Physical Therapy
Mount Hood Community College
Gresham, OR06.2002
Skills
- Patient Health Information Access
- HIPAA Requirements
- Customer Service
- Dependable and Responsible
- Problem-solving
- Emotional Intelligence
- Strong Organizational Skills
- Ability to Work Under Pressure
- Engaging with Diverse Customers
- Integrity and Strong Work Ethic
- Internal and External Communications
Additional Information
Active Residential Care Facility Administrator License
Oregon Physical Therapy Licensing Board
Board Member
September 2018- Current
Board Chair
The board’s purpose is public protection and to establish professional standards of practice that assure that physical therapists and physical therapist assistants are properly educated, hold valid/current licenses, practice within their scope of practice, and continue to receive ongoing training throughout their careers.
Timeline
Hospital Liaison
Adventist Home Care Services
2024.04 - Current
Physical Therapist Assistant
OHSU Hillsboro Medical Center Home Health
2021.11 - 2024.03
Senior Director of Rehab
Infinity Rehab
2012.08 - 2021.11
Physical Therapist Assistant
Infinity Rehab
2002.06 - 2012.05
Healthcare Administration
Colorado State University Global
Associate of Applied Science - Physical Therapy
Mount Hood Community College
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