Amy Dietrich
Reading,PA
Summary
Accomplished Physical Therapist possessing strong clinical assessment and evaluation skills. Provides supportive environment conducive to addressing individual needs. Distinguished client-facing skills and experience working closely with health care professionals to assess and treat complex conditions.
Overview
25
25
years of professional experience
Work History
Clinical Liaison/Intake Specialist
Tower Health At Home
Wyomissing, PA
04.2020 - Current
- Explained insurance coverage to patients throughout admission process and answered related financial questions.
- Navigated in-person and phone inquiries for services by describing levels of care, screening for services and recommending programs.
- Assisted in coordination of admissions process with patients.
- Educated patients or representatives during admissions process and guided through related intake forms.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Registered and verified patient records before triage with most up-to-date information.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Received and routed laboratory results to correct clinical staff members.
- Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
Staff Physical Therapist
Tower Health At Home
Wyomissing, PA
12.2010 - Current
- Tested and measured patients' strength, motor development and function, sensory perception, functional capacity and respiratory and circulatory efficiency.
- Taught patients uses of wheelchairs, braces, canes, crutches and prosthetic devices.
- Planned and administered range of treatments and therapeutic exercise programs involving active and passive ranges of motion and muscle reeducation.
- Supervised clinical students, certified and licensed assistants, technicians and volunteers.
- Exhibited courtesy, compassion and respect to patients, families, caregivers, visitors, physicians, administrators and co-workers.
- Observed patient safety, risk management and infection control policies and procedures.
- Treated each patient according to written plan of care to meet predetermined goals.
- Supported patients' progress and physical health by prescribing and demonstrating at-home exercises.
- Conducted clinical assessment and evaluation to determine patient needs.
- Educated patients and family members regarding diagnosis, injury prevention and therapeutic treatments.
- Managed acute and chronic conditions with full understanding regarding complex therapy needs.
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability.
- Managed high-volume caseload and organized daily schedules of patients.
- Observed and recorded patients' responses to therapies and exercises to report to practitioners and recommend adjustments to treatment plans.
- Provided therapy session adaptations according to progress and limitations.
- Inspected physician referrals and determined appropriate evaluation procedures.
- Communicated pertinent results, progress or challenges to target and restore mobility for patients.
- Recorded detailed prognosis, treatment, responses and progress notes in patient charts.
- Delivered home care therapy to home bound and long-term care patients.
Staff Physical Therapist
The Reading Hospital And Medical Center
Reading, PA
02.2000 - 12.2010
- Tested and measured patients' strength, motor development and function, sensory perception, functional capacity and respiratory and circulatory efficiency.
- Taught patients uses of wheelchairs, braces, canes, crutches and prosthetic devices.
- Planned and administered range of treatments and therapeutic exercise programs involving active and passive ranges of motion and muscle reeducation.
- Supervised clinical students, certified and licensed assistants, technicians and volunteers.
- Exhibited courtesy, compassion and respect to patients, families, caregivers, visitors, physicians, administrators and co-workers.
- Observed patient safety, risk management and infection control policies and procedures.
- Treated each patient according to written plan of care to meet predetermined goals.
- Supported patients' progress and physical health by prescribing and demonstrating at-home exercises.
- Conducted clinical assessment and evaluation to determine patient needs.
- Educated patients and family members regarding diagnosis, injury prevention and therapeutic treatments.
- Managed high-volume caseload and organized daily schedules of patients.
- Provided therapy session adaptations according to progress and limitations.
- Inspected physician referrals and determined appropriate evaluation procedures.
- Trained and oriented new physical therapists and physical therapy assistants.
- Recorded detailed prognosis, treatment, responses and progress notes in patient charts.
Education
Master of Science - Physical Therapy
The University of Rhode Island
North Kingstown, RI05.1992
Bachelor of Arts - Biology
The University of Delaware
Newark, DE05.1989
Skills
- Taking Client Histories
- Referring Patients
- Organization and Time Management
- Patient Health Information Access
- Referral Verification
- Safety Protocols
- Patient and Empathetic
- Patient Care and Physical Therapy
- Home Exercise Programs
- Skilled in Patient Relations
- Therapeutic Expertise
- Home Health Care Expertise
- Discharge Recommendations
- Interdisciplinary Care
Timeline
Clinical Liaison/Intake Specialist
Tower Health At Home
04.2020 - Current
Staff Physical Therapist
Tower Health At Home
12.2010 - Current
Staff Physical Therapist
The Reading Hospital And Medical Center
02.2000 - 12.2010
Master of Science - Physical Therapy
The University of Rhode Island
Bachelor of Arts - Biology
The University of Delaware
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