Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

ERICA SHOEMAKER

Chambersburg,PA

Summary

Dynamic Senior Clinical Specialist at Medtronic with proven expertise in cardiac device management and troubleshooting. Recognized for effective communication and strong organizational abilities, I excel in leading teams and implementing innovative solutions, enhancing patient care and operational efficiency. Committed to continuous education and performance improvement in a fast-paced environment.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Senior Clinical Specialist

Medtronic CRM Division
08.2022 - Current
  • Deep understanding of Medtronic cardiac devices including function, implant procedures, device management, and troubleshooting
  • Clinical Diagnostic Solutions Sales Ambassador for LINQII 2025
  • Clinical Field Coach for new hires 2024- present
  • Lead CS to implement Medtronic MRI Access Application in the territory’s MRI Suites 2023-2024
  • Patient Care Expert Committee 2024
  • Inventory management for all implanting accounts and trunk consignment

CATH LAB & EP LAB TECHNOLOGIST

Wellspan-Chambesburg Hospital
Chambersburg, PA
08.2008 - 07.2022
  • Assists Interventionalists with scrubbing and circulating all diagnostic and interventional cardiac caths including STEMIs
  • Assists Electrophysiologists with pacemaker, ICD, SICDs, CRT implants including HIS bundle and left bundle pacing leads, Micras, ILRs, AT/AFlutter, SVT, & AVN ablations
  • Proficient with stimulator and IEGMs
  • Preceptor to new team members (all roles)
  • Inventory management for Cath and EP supplies including point of contact for all vendors, contracts, and new trials

CARDIAC DEVICE TECH

Wellspan Cardiology Testing
Chambersburg, PA
07.2018 - 03.2020
  • Independently assesses and processes remote device interrogations for Medtronic, Abbott, Boston Scientific, & Biotronik
  • Performs in-person interrogations & device troubleshooting

Education

Certificate - Electrophysiology

Pa College of Nursing and Health Sciences
Lancaster, Pa
05.2018

Certificate - Invasive Cardiology

Pa College of Nursing and Health Sciences
Lancaster, PA
05.2008

Bachelor of Arts -

Alvernia University
Reading, PA
05.2006

Gen Ed requirements -

Towson University
05.2003

Skills

  • Effective Communication Skills
  • Flexible and highly adaptive to change
  • Proactive in Continuing Education
  • Problem-Solving Skills
  • Effective Team Collaborator
  • Strong Organizational Abilities
  • Performance improvement
  • Product support experience
  • Customer relations
  • Adaptability and flexibility

Certification

  • Registered Cardiovascular Invasive Specialist (RCIS), 01/01/10, present
  • Registered Cardiovascular Electrophysiology Specialist (RCES), 01/01/18, present

References

Available upon request

Timeline

Senior Clinical Specialist

Medtronic CRM Division
08.2022 - Current

CARDIAC DEVICE TECH

Wellspan Cardiology Testing
07.2018 - 03.2020

CATH LAB & EP LAB TECHNOLOGIST

Wellspan-Chambesburg Hospital
08.2008 - 07.2022

Certificate - Electrophysiology

Pa College of Nursing and Health Sciences

Certificate - Invasive Cardiology

Pa College of Nursing and Health Sciences

Bachelor of Arts -

Alvernia University

Gen Ed requirements -

Towson University
ERICA SHOEMAKER