Erica Silva
Alamo,TX
Summary
Certified medical assistant with extensive experience in direct patient care and team leadership. Proven track record in managing complex projects and achieving strategic objectives. Skilled in developing efficient processes and maintaining high standards aligned with organizational goals. Recognized for collaborative approach and commitment to excellence.
Overview
13
13
years of professional experience
Work History
MA
RGV Cardiology- thoracic and vascular surgery
McAllen, TX
01.2020 - 07.2025
- Assisted thoracic surgeon by managing clinic activities and patient interactions.
- Handled phone calls to streamline appointment scheduling and inquiries.
- Ensured meticulous maintenance of medical records for compliance.
- Recorded vital signs promptly to support clinical evaluations.
- Administered EKGs for diagnostic purposes in the clinic setting.
- Executed chart preparation, guaranteeing readiness for patient visits.
- Verified insurance information to optimize care delivery.
- Managed prior authorization processes to meet regulatory standards.
- Provider credentialing
- Experience on TAVR’s, Watchmans and Mitraclip procedures
- Experience on all open heart surgeries
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
MA
Doctors Hospital at Renaissance
01.2018 - 01.2020
MA
Tavarez Family Clinic
01.2014 - 01.2016
MA
Biomat plasm Center
01.2013 - 01.2014
Education
Medical Assistant Certificate - undefined
South Texas Vocational School
Skills
- EMR software (cerner, patient kepper)
- Understanding of HIPPA and OSHA regulations
- Multitasking
- Friendly, positive attitude
- Teamwork and collaboration
- Dependable and responsible
- Calm under pressure
- Verbal communication
- Problem-solving
Communication
Great communications skills, fluent in Spanish and English.
Letters of recommendation
I currently count either letters of recommendation of 3 providers from the last practice i worked
Timeline
MA
RGV Cardiology- thoracic and vascular surgery
01.2020 - 07.2025
MA
Doctors Hospital at Renaissance
01.2018 - 01.2020
MA
Tavarez Family Clinic
01.2014 - 01.2016
MA
Biomat plasm Center
01.2013 - 01.2014
Medical Assistant Certificate - undefined
South Texas Vocational School