Summary
Overview
Work History
Education
Skills
Timeline
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Erica Slone

Summary

Highly trained professional talented with Autism. Analytical problem-solver seeking Autistic Therapist position to apply expertise and enhance care. Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualized patient care. Manages appointments and medication, assists with bathing and grooming and maintains tidy environments. Expert in Autism disability support.

Overview

16
16
years of professional experience

Work History

Autistic Therapist

I Am Boundless
Dublin, OH
06.2012 - 02.2022
  • Counseled individuals, groups and families to bring awareness of problems, deal with crisis situations and develop action plans.
  • Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
  • Guided clients in development of skills and cognitive behavioral therapy techniques.
  • Tracked progress according to goals for interventions.
  • Documented patient information, treatment plans and patient responses.
  • Recommended therapeutic action plans and treatments based on results from behavioral assessments.

Call Center Representative

Verizon Wireless
Columbus, Ohio
01.2009 - 11.2011
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
  • Educated customers on company systems, form completion and access to services.

Stna

Knott County Nursing Home
Hidman, KY
02.2005 - 10.2007
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

Assistant Manager

Pizza Hut
Hazard, KY
07.2004 - 01.2005
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.

Education

Stna - Nurse Aide

Morehead State University
Morehead, KY
06.2009

Skills

  • Intervention planning
  • One-on-one sessions
  • Documentation requirements
  • Analytical and Critical Thinking
  • Written Communication
  • Critical Thinking
  • Training and Development

Timeline

Autistic Therapist

I Am Boundless
06.2012 - 02.2022

Call Center Representative

Verizon Wireless
01.2009 - 11.2011

Stna

Knott County Nursing Home
02.2005 - 10.2007

Assistant Manager

Pizza Hut
07.2004 - 01.2005

Stna - Nurse Aide

Morehead State University

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Erica Slone