Erica Steger
Advanstaff at Wildhorse Gol Club
SUMMERVILLE,SC
10
years of professional experience
Detail-oriented Event Coordinator skilled in enhancing guest experiences through effective event management and performance monitoring. Led teams by developing training programs and streamlining processes, resulting in improved operational efficiency and service quality. Focused on fostering positive client relationships and resolving conflicts to deliver exceptional service.
Work History
Banquet Coordinator
1 Year 5 Months- Coordinated event logistics, ensuring seamless execution of banquet services.
- Collaborated with culinary team to create tailored menu options for diverse client needs.
- Managed vendor relationships to secure high-quality supplies and services for events.
- Developed detailed event timelines, enhancing organization and communication among team members.
- Enhanced overall guest experience by addressing concerns promptly, professionally resolving issues as they arose during events.
ON Team Lead
4 Years 6 Months- Led team in achieving operational goals through effective communication and collaboration.
- Developed training programs to enhance staff performance and improve service quality.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Streamlined workflow processes, resulting in improved efficiency across departments.
- Analyzed sales data to identify trends and inform strategic decision-making initiatives.
Store Manager
4 Years 7 Months- Trained and mentored staff on customer service best practices and operational procedures.
- Analyzed sales trends to optimize product placement and enhance customer experience.
- Implemented loss prevention strategies, minimizing shrinkage through effective monitoring.
- Supervised daily store operations, ensuring optimal inventory levels and product presentation.
Education
Associate of Science - Health And Human Services
Bachelor of Science - Health Administration
Skills
Schedule management
Process improvement
Attention to detail
Event staff training
Complaint resolution
Event logistics
Event safety planning
Coaching and mentoring
Performance monitoring
Issue resolution
Timeline
Banquet Coordinator
Advanstaff at Wildhorse Gol Club
03.2025 - CurrentRead More
ON Team Lead
Walmart
05.2021 - 11.2025Read More
Store Manager
99 Cents Only Stores Llc
09.2016 - 04.2021Read More
Post University
Bachelor of Science from Health Administration
Read More
Ultimate Medical Academy
Associate of Science from Health And Human Services
Read More