Erica Stoudemire
Cleveland,OH
Summary
Detail-oriented and organized Account Clerk with a focus on accounts receivable, payroll, and general ledger maintenance. Strong background in customer service, administrative tasks, and CRM office management. Experienced in ensuring compliance with federal, state, and local accounting laws. Adept at reconciling accounts and handling complex clerical duties efficiently. Enthusiastic about delivering quality customer service and contributing to a seamless office operation.
Overview
14
14
years of professional experience
Work History
Cook Manager
Solon City Schools
Solon, OH
08.2025 - Current
- Oversaw daily kitchen operations, ensuring adherence to health and safety standards.
- Developed weekly menus in collaboration with staff to meet nutritional guidelines.
- Trained and mentored kitchen staff, enhancing team efficiency and performance.
- Managed inventory control, minimizing waste through effective stock rotation practices.
- Fostered positive relationships with students and staff to promote a welcoming dining environment.
- Enhanced kitchen efficiency by streamlining prep processes and optimizing ingredient usage.
- Adapted cooking methods to accommodate special dietary requests without compromising dish integrity or taste.
- Reduced food waste by implementing proper portion control techniques and monitoring inventory levels.
- Trained new hires on kitchen procedures, safety protocols, and recipe execution to maintain consistency in service quality.
- Developed creative daily specials, incorporating seasonal ingredients to showcase culinary skills and increase menu diversity.
Payroll/Tax Auditor
City of Cleveland
Cleveland, OH
01.2023 - 08.2025
- Managed accounts payable and receivable functions while ensuring accurate and timely financial transactions.
- Processed journal entries and maintained general ledgers.
- Ensured compliance with accounting policies, federal, state, and local regulations.
- Provided administrative support to senior staff, including filing and document management.
- Managed client records and updated information in the accounting system.
Clerical Specialist
Cuyahoga County Health and Human Services
Cleveland, OH
02.2023 - 12.2023
- Provided clerical assistance to internal and external clients, including processing FBI/BCI background checks for pre-employment programs.
- Organized and maintained case information, processed payments, and assisted with benefit distribution.
- Utilized MS Excel for organizing classified information for reporting purposes.
- Distributed benefit vouchers, checks, medical cards, and background check results.
Center Administrator/Stylist
Hairclub
Beachwood, OH
09.2012 - 09.2022
- Improved productivity by managing appointments, coordinating client schedules, and overseeing office inventory.
- Led the planning and execution of corporate events, meetings, and luncheons for client groups.
- Delivered high-quality customer service, maintaining strong client relationships and promoting products.
- Ensured a safe, sanitized work environment by cleaning and maintaining equipment and workstations.
Education
High School Diploma - Business Administration
Globe University
Minneapolis, MNCertificate - Cosmetology
Vogue Beauty Academy
Cleveland Heights, OHSchool Nutrition Association - Food Service
SNA of Ohio
Ohio Person In Charge - Food Service
TAP LLC
Skills
- Customer Service Management
- CRM & Office Management
- Accounts Receivable & Payable
- General Ledger Maintenance
- Payroll & Tax Requirements
- Research & Data Analysis
- Account Reconciliation
- Administrative Support
- Record Keeping & Reporting
- MS Excel, Microsoft Office Suite
- Temperature control
- Sanitation standards
- Kitchen management
Timeline
Cook Manager
Solon City Schools
08.2025 - Current
Clerical Specialist
Cuyahoga County Health and Human Services
02.2023 - 12.2023
Payroll/Tax Auditor
City of Cleveland
01.2023 - 08.2025
Center Administrator/Stylist
Hairclub
09.2012 - 09.2022
Certificate - Cosmetology
Vogue Beauty Academy
High School Diploma - Business Administration
Globe University
School Nutrition Association - Food Service
SNA of Ohio
Person In Charge - Food Service
TAP LLC