Summary
Overview
Work History
Education
Skills
Timeline
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ERICA STRONG

Fredericksburg,Va

Summary

Results-driven Recruiter and Client Manager with a proven record in full-cycle talent acquisition, specializing in sourcing, interviewing, and onboarding insurance agents. Expert at building strong client and candidate relationships, leveraging ATS/CRM systems, and exceeding hiring targets in fast-paced, high-volume environments. Recognized for initiative, adaptability, and delivering measurable results that support business growth.

Overview

8
8
years of professional experience

Work History

OWNER

Ericas Door Decor LLC
04.2021 - Current
  • Founded and operate a successful e-commerce business, overseeing product design, marketing, sales, and customer service.
  • Increased brand awareness by 40% and achieved 100% on-time order fulfillment.
  • Built a loyal customer base by delivering exceptional service and engaging with the community online.
  • Managed inventory, order fulfillment, and supplier relationships to support sustainable business growth.

RECRUITING/CLIENT MANAGER

The Fitzgerald Agency/Symmetry Financial
05.2022 - 01.2025
  • Sourced, screened, and onboarded 100+ insurance agents, consistently exceeding monthly hiring goals.
  • Conducted Zoom interviews with up to 14 candidates at a time, advancing top talent efficiently through the hiring process.
  • Increased candidate response rates by 20% through personalized email and text campaigns using integrated CRM and ATS tools.
  • Streamlined onboarding and licensing support, resulting in a higher pass rate and faster agent ramp-up.
  • Led weekly study groups, improving new agent licensing exam pass rates by 25%.
  • Built and maintained strong client relationships, driving a 15% improvement in client retention.
  • Utilized Microsoft 365, Slack, JazzHR, LinkedIn Recruiter, ZipRecruiter, Google Suite, and Adobe to enhance recruitment workflow and communication.
  • Managed remote recruiting operations independently, consistently meeting performance targets.

ADMINISTRATIVE ASSISTANT

Green Scene Landscaping
03.2017 - 09.2020
  • Managed customer communications and scheduling, achieving a 95% satisfaction rate.
  • Organized meetings, tracked projects, and maintained accurate records, improving team productivity by 20%.
  • Supported financial operations, including invoicing and budgeting, and maintained vendor relationships.
  • Developed and maintained databases, increasing data retrieval efficiency by 30%.

Education

Bachelor's - Data Analysis And Business Administration

Liberty University
Remote
05.2026

Associate of Science - General Studies

Piedmont Community College
Charlottesville, VA
05.2024

Skills

  • Full-Cycle Recruiting & Onboarding
  • ATS & CRM Proficiency (ICIMS, JazzHR, LinkedIn Recruiter)
  • Boolean Search & Sourcing Techniques
  • High-Volume Hiring & Remote Interviewing
  • Candidate Engagement & Retention
  • Client Relationship Management
  • Team Leadership & Training
  • Data Analysis & Reporting
  • Advanced Computer Skills (Microsoft 365, Google Suite, Adobe)
  • Startup & Small Business Operations
  • Flexibility & Self-Motivation
  • High Fit (Score: 81) – Behavioral Assessment for Recruiter Roles

Timeline

RECRUITING/CLIENT MANAGER

The Fitzgerald Agency/Symmetry Financial
05.2022 - 01.2025

OWNER

Ericas Door Decor LLC
04.2021 - Current

ADMINISTRATIVE ASSISTANT

Green Scene Landscaping
03.2017 - 09.2020

Bachelor's - Data Analysis And Business Administration

Liberty University

Associate of Science - General Studies

Piedmont Community College

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