Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Erica Taveras

141 West 139 St ,NY

Summary

Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Client Care Coordinator

United Healthcare
New York, NY
05.2017 - Current
  • Developed and maintained relationships with clients, families, and medical professionals to coordinate services for home care patients.
  • Created individualized service plans that addressed the specific needs of each client.
  • Scheduled appointments with physicians, nurses, therapists, social workers, and other health care providers as needed.
  • Coordinated transportation services for clients to ensure they were able to access necessary medical care.
  • Monitored patient condition, progress, and safety by conducting regular visits and assessments.

Patient Case Coordinator

New York Foundling Hospital
New York, NY
02.2009 - 12.2016
  • Developed and implemented individualized service plans for each patient.
  • Provided patient-centered case management services to ensure quality care.
  • Coordinated with other healthcare providers to ensure continuity of care.
  • Assisted patients in accessing community resources and support systems.
  • Monitored and evaluated effectiveness of treatment plans, making adjustments as needed.

Education

High School Diploma -

Jhon F Kenneddy
The Bronx, NY
06.2001

Skills

  • Staff Management
  • Records Maintenance
  • HIPAA guidelines
  • Emergency Readiness
  • Patient Safety
  • Critical Thinking
  • Schedule Management
  • Patient Relations
  • Health Information Systems
  • Verbal and Written Communication

Languages

English
Professional
Spanish
Professional

Certification

  • certificate received about Adhd diagnosis Training - 2016
  • supervisory skills course in case management Hunter College 2010.
  • HHa Certificate 1999.
  • Excel has exchange systems and Sandata.

Timeline

Client Care Coordinator

United Healthcare
05.2017 - Current

Patient Case Coordinator

New York Foundling Hospital
02.2009 - 12.2016

High School Diploma -

Jhon F Kenneddy

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Erica Taveras