Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica Thelen

Billings,Montana

Summary

Accomplished CDI-Nursing professional from Billings Clinic Hospital, adept in clinical documentation and medical record review, significantly enhancing reimbursement rates and compliance. Skilled in fostering teamwork, I led initiatives that improved documentation accuracy and staff training, contributing to superior patient care and operational efficiency. Worked closely with Psychiatric patients daily, caring for them and creating a plan of care that creates success in and outside of the hospital. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience

Work History

CDI-Nursing

Billings Clinic Hospital
05.2019 - 06.2024
  • Led successful implementation of CDI programs that improved reimbursement rates for Billings Clinic while maintaining regulatory compliance.
  • Utilized CDI assist data tool to monitor patient charts to ensure correct documentation is obtained for medicaid reimbursement.
  • Conducted thorough assessments of client medical records, identifying areas for improvement and making strategic recommendations to Providers and residents.
  • Facilitated productive communication between clinical staff members regarding proper documentation techniques, fostering a culture of consistent excellence in record-keeping practices.
  • Identified trends in common documentation errors through careful analysis of medical records, informing targeted interventions for improvement.

Clinical Coordinator- Psychiatric Services

Billings Clinic Hospital
04.2016 - 05.2019
  • Supervised over 100 staff members working in Psychiatric services.
  • Ensured compliance with regulatory standards and best practices through diligent oversight of clinical procedures, documentation, and staff training.
  • Created weekly schedules for nurses, taking into account sick days and vacation time.
  • Managed complex patient cases, collaborating with multidisciplinary teams to develop personalized treatment plans.
  • Worked closely with clinic administrators to maintain a safe, clean and well-organized environment in which patients could receive care.
  • Developed strong relationships with community partners to enhance support services available for patients beyond the clinical setting.
  • Enhanced interdisciplinary collaboration through effective communication and coordination among healthcare team members.

Psychiatric Nurse Educator

Billings Clinic Hospital
02.2013 - 04.2016
  • Initiated partnerships with local healthcare facilities, enabling students to gain hands-on clinical experience.
  • Mentored new clinical staff member for proper onboarding and orientation processes
  • Updated course materials regularly to reflect changes in healthcare regulations, best practices, and advancements in medical technology.
  • Enhanced the nursing curriculum by collaborating with fellow educators to develop innovative teaching strategies.
  • Promoted an inclusive learning environment where diverse perspectives were valued and respected.
  • Streamlined course content for better retention, utilizing a variety of multimedia resources and interactive activities.

Education

Bachelor of Science - Nursing

Montana State University - Bozeman
Bozeman, MT
05.2009

Skills

  • Teamwork and Cooperation
  • Medical record review
  • Critical thinking abilities
  • Time Management Capabilities
  • Medical terminology knowledge
  • Clinical Documentation Expertise
  • Physician Education and Training
  • ICD-10-CM Coding Proficiency

Timeline

CDI-Nursing

Billings Clinic Hospital
05.2019 - 06.2024

Clinical Coordinator- Psychiatric Services

Billings Clinic Hospital
04.2016 - 05.2019

Psychiatric Nurse Educator

Billings Clinic Hospital
02.2013 - 04.2016

Bachelor of Science - Nursing

Montana State University - Bozeman
Erica Thelen