Erica Thompson
Bladenboro,NC
Summary
As a potential candidate for the position I would like to note that I’m an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Always eager to learn and grow as a team member.
Overview
24
24
years of professional experience
Work History
Day Program Supervisor
Carolina’s Home Care Agency Inc.
Whiteville, NC
06.2009 - Current
- Enhance program efficiency by developing and implementing policies and procedures.
- Ensure compliance with guidelines through daily monitoring and reporting of program activities.
- Foster a positive and inclusive environment for participants with various disabilities by promoting respect, compassion , and understanding of daily goals.
- Develop comprehensive progress reports for each participant, showcasing their achievements, growth areas, and recommendations for future support strategies.
- Improve staff performance by conducting regular evaluations and providing constructive feedback.
- Reduce conflicts among participants by implementing proactive behavioral management strategies based on their unique challenges and triggers.
- Collaborate with interdisciplinary teams to develop comprehensive care plans for each participant in the day program.
- Collaborate with other team members to improvise person-centered planning principles throughout the organization to ensure that all decisions made were aligned with the needs of each participant fully considered at every stage of service provision.
- Coordinate transportation logistics to ensure timely pickups and drop-offs for participants, minimizing disruptions to their daily routines.
Assistant Teacher
Whiteville City Schools
Whiteville, NC
08.2006 - 06.2008
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Managed classroom behavior effectively, working one on one with individual students, showing hand over hand examples, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Supported classroom activities, tutoring, and reviewing work.
Mental Health Support Worker
Family Alternatives
Lumberton, NC
01.2000 - 06.2006
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
- Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
- Enhanced patient well-being by providing empathetic and compassionate support in daily activities.
Education
Bachelor Of Science - Criminal Justice
University of Mount Olive
Mount Olive, NC08.2015
Associate Of Arts And Sciences - Early Childhood Education
Bladen Community College
Dublin, NC12.2006
Skills
- Medication Administration
- Training in Blood Bourne Pathogens and Infection Control
- Staff Development
- Person Centered Thinking
- Client Rights/ Crisis Services
- Certified in CPR/AED
- Employee Supervision
- HIPAA Guidelines
- Staff Management
- Records Maintenance
Timeline
Day Program Supervisor
Carolina’s Home Care Agency Inc.
06.2009 - Current
Assistant Teacher
Whiteville City Schools
08.2006 - 06.2008
Mental Health Support Worker
Family Alternatives
01.2000 - 06.2006
Bachelor Of Science - Criminal Justice
University of Mount Olive
Associate Of Arts And Sciences - Early Childhood Education
Bladen Community College