Summary
Overview
Work History
Education
Skills
Timeline
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Erica Tillman

Ocala,FL

Summary

At Publix, excelled as a Bakery Clerk by enhancing customer satisfaction and sales through expert food preparation and superior service. Leveraged bakery equipment knowledge and attention to detail to maintain high-quality standards, resulting in increased revenue. Demonstrated exceptional ability in balancing customer inquiries with meticulous sanitation procedures, ensuring a clean and inviting bakery environment.

Overview

1
1
year of professional experience

Work History

Bakery Clerk

Publix
07.2023 - Current
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
  • Inspected goods to establish accurate pricing and labeling.
  • Maintained a visually appealing and well-stocked bakery display, leading to increased sales.

Education

First Assembly Christian School
1827 NE 14th St, Ocala, FL 34470
2025

Skills

Customer Service

Timeline

Bakery Clerk

Publix
07.2023 - Current

First Assembly Christian School

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Erica Tillman