Erica Urrutia
San Antonio,TX
Summary
Dynamic procurement supervisor with a proven track record at IAA, skilled in strategic planning and regulatory compliance. Expert in data analysis and reporting, successfully enhancing team productivity and performance through effective training and mentoring. Committed to achieving organizational goals while fostering a culture of excellence and accountability.
Overview
18
18
years of professional experience
Work History
Title Procurement Department Supervisor
IAA
04.2021 - Current
- Developed and implemented strategic departmental plans to achieve company targets.
- Directly responsible for, and effectively managed, a team of employees, and monitored productivity through dashboards and reports.
- Provides and delivers feedback on performance through quality assurance monitoring, and provides monthly coaching.
- Conducted daily meetings to communicate policies and procedures, and to review issues and opportunities.
- Assisted department management in the timely and efficient flow of all necessary documents, in accordance with compliance codes, processes, and SLAs.
- Partners with managements and conducts interview for potential candidates.
- Processed new hire paperwork, such as I-9 verifications.
- Coordinated with HR to assist in training new employees and take disciplinary action when necessary.
- Time sheet verification and payroll submission.
Total Loss Claim Associate
State Farm
06.2017 - 04.2021
- Examined vehicle damages through photographs, estimates, and appraisals showing actual cash value.
- Calculated, negotiated, and issued total loss settlements.
- Prepared and reviewed vehicle total loss documents for accuracy.
- Partners with direct vendors and other business partners to facilitate claim resolution.
Auto ILR Claims Assocaite
State Farm
09.2015 - 06.2017
- Acquired and applied knowledge of the P&C insurance industry, products, services, and processes.
- Investigate losses, identify coverage concerns, review prior loss history, determine, and create Special Investigation Unit (SIU) referrals when appropriate.
- Evaluates and adjusts moderate and complex claims for first and third parties.
- Partners with direct vendors to facilitate claim resolution.
- Settles damage disputes with at-fault insurance carriers.
- Review subrogation demands and issues proper payment.
42A Human Resources Specialist
US Army National Guard
08.2013 - 01.2017
- Aware of strength management and strength distribution.
- Maintained officer and enlisted personnel records, and alert rosters.
- Coordinate all aspects of personnel services, finance services, command information services, and legal services support.
- Process requests for temporary duty and travel, personnel processing, personnel security clearances, training, retention, and special pay. •
- Arrange for soldiers' removal boards, and handle any disciplinary documentation.
- Processes, reviews, and coordinates all actions pertaining to awards, decorations, and promotion packets for the Promotion Boards. •
- Evaluate the soldier’s career desires and qualifications for advanced assignments, and prepare and process requests for transfer or reassignment.
- Promote organizational effectiveness and performance improvement by planning and implementing training.
- Responsible for overseeing equal opportunity programs.
- Verified personal readiness and compliance with military policies.
92R Parachute Rigger
US Army National Guard
01.2007 - 08.2013
- Procure, inspect, and repack cargo and personnel parachutes.
- Repairs textile and canvas items, webbed equipment, and clothing.
- Fabricate and assemble airdrop platforms, cushioning materials, rigging components, rig supplies, equipment, and vehicles for airdrop.
- Load, position, and secure equipment within the aircraft.
- Inspect, test, and install extraction and release systems.
- Assisted in training lower-enlisted soldiers to pack and repair parachutes and other airdrop equipment.
Education
Business Administration & Management
Grantham University
Skills
- US Military Leadership Training
- Strategic Planning
- Regulatory Compliance
- Data Analysis & Reporting
- Training & Mentoring
- Payroll Administration
- Budgeting
Timeline
Title Procurement Department Supervisor
IAA
04.2021 - Current
Total Loss Claim Associate
State Farm
06.2017 - 04.2021
Auto ILR Claims Assocaite
State Farm
09.2015 - 06.2017
42A Human Resources Specialist
US Army National Guard
08.2013 - 01.2017
92R Parachute Rigger
US Army National Guard
01.2007 - 08.2013
Business Administration & Management
Grantham University
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