Erica Ussery
Kennesaw,GA
Summary
Result focused licensed esthetician, skilled in skin consultations who can use their attention to detail and building clientele from restaurants to a spa. Looking to seek and maintain a full-time or flexible position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ready to use my skills to grow clientele and cultivate customer loyalty at Restore in Peachtree City.
Overview
3
3
years of professional experience
Work History
Server/Bartender
Ceviche Taqueria And Margarita Bar
04.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Bahama Breeze
03.2022 - 05.2023
- Displayed enthusiasm and promoted excellent service to customers
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Server
Millers Ale House
05.2021 - 03.2022
- Used customer service skills to recommend drinks and food, inform customers of daily specials
- Check with customers to ensure that the are enjoying their meals and take action to correct any problems
- Fostered friendly, warm, and exceptional customer experience
Education
Esthetician School -
Paul Mitchell ESANI
Alpharetta, GA09.2023
Marketing
Kennesaw State University
Kennesaw, GASkills
- European Facials
- Peels and Microdermabrasion
- Specials Promotion and Upselling
- Social Media Platforms
- Visitor and Customer Relations
- Organization and Prioritization
Certifications and Professional Skills
- Georgia Esthetician License
- Dermaplane Pro Certification
- PCA Skin/Peel Certification
- Skin for Life Training; Microdermabrasion, LED Light Therapy, Oxygen Infusion, Microcurrent
- Cosmedix Peels and Product Training
- CPR/AED Certification
- Bloodborne Pathogen Certification
- First Aid Certification
- Barbicide Certification 2022
- Barbicide COVID-19 Certification
- LUCAS-CIDE Certification
Timeline
Server/Bartender
Ceviche Taqueria And Margarita Bar
04.2023 - Current
Server
Bahama Breeze
03.2022 - 05.2023
Server
Millers Ale House
05.2021 - 03.2022
Esthetician School -
Paul Mitchell ESANI
Marketing
Kennesaw State University
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