Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Erica Valentin

San Antonio,TX

Summary

Observant Hairstylist skilled at managing customer needs, assessing styles, and recommending optimal choices. Technically skilled, recommending products and looks based on physical characteristics and customer requests. Highly coordinated cashier and desk operator with a natural aptitude for multitasking and accurate money handling.

Overview

10
10
years of professional experience

Work History

Hairstylist

Erica Valentin
01.2015 - Current
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Processed payments, entering sales in register for prompt customer service.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Educated customers on products to maximize benefits.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Determined appropriate hair treatments based on conditions and textures.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Organized sales area and work station to showcase products and boost sales.
  • Trained salon staff in traditional and innovative haircutting techniques and salon management.

Salon Manager/Senior Hairstylist

Drybar
08.2013 - 12.2015
  • Oversaw salon employee performance, facility cleanliness, and sales.
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Maintained general appointment calendar and set shift schedules.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Coached and trained employees to optimize performance and achieve demanding business objectives.
  • Handled employee scheduling and coverage needs during business hours.
  • Worked to continuously increase salon business through effective sales, service, and operations policies.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Evaluated employee performance through close observation and performance rubrics.
  • Performed statistical analyses to gather data for operational and forecast team needs.

Education

Cosmetology Certificate - Cosmetology

Mario Tricocci University of Beauty Culture
Chicago, IL

BBA - Management

Sistema Universitario Ana G Mendez - Universidad Del Turabo
Gurabo, PR

Skills

  • Hair Conditioning and Styling
  • Customer Buying Habits
  • Networking Expertise
  • Cosmetology Principles Knowledge
  • Texturizing Services
  • Social Media Platforms
  • Customer Consultations
  • Marketing Understanding
  • Advanced Communication Skills
  • Scalp Massages
  • Business Operations
  • Detail-Orientated

Languages

Spanish
Native or Bilingual

Timeline

Hairstylist

Erica Valentin
01.2015 - Current

Salon Manager/Senior Hairstylist

Drybar
08.2013 - 12.2015

Cosmetology Certificate - Cosmetology

Mario Tricocci University of Beauty Culture

BBA - Management

Sistema Universitario Ana G Mendez - Universidad Del Turabo

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Erica Valentin