Summary
Overview
Work History
Education
Skills
Certification
Cosmetology License
Languages
Timeline
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Diana Malkova

Diana Malkova

Culver City,California

Summary

Elevating the art of hairstyling at "By Jessica & Co," I leveraged my expertise in creative coloring and exceptional relationship-building skills to cultivate a dedicated client base, achieving a notable increase in client retention. My commitment to continuous education and adeptness in balayage techniques have been pivotal in delivering personalized, trend-setting hair solutions.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Hairstylist

" By Jessica & Co "
06.2020 - 07.2024

All types of haircuts, coloring, hair styling, hair care treatments. Consulting clients on types of services. Sale of cosmetics.

  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Educated customers on products to maximize benefits.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Counted and documented opening and closing cash amounts daily.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Organized sales area and work station to showcase products and boost sales.
  • Determined appropriate hair treatments based on conditions and textures.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
  • Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
  • Built rapport with clients to understand their style preferences and hair care routines.
  • Stayed up-to-date with industry trends and techniques through continuous education and workshops.
  • Educated clients on proper hair care and recommended products suited to their hair type.
  • Assisted in training new stylists, sharing knowledge and ensuring high standards of service.
  • Customized hair color formulations to create unique looks and enhance client's appearance.
  • Conducted hair and scalp analysis to recommend suitable treatments, improving hair health.
  • Answered phone calls and emails to schedule client appointments.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Used social media platforms to promote salon and services.

Hairstylist

" Amin Beauty "
06.2018 - 02.2020

All types of haircuts, coloring, hair styling, hair care treatments. Consulting clients on types of services. Sale of cosmetics.

  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Educated customers on products to maximize benefits.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Organized sales area and work station to showcase products and boost sales.
  • Determined appropriate hair treatments based on conditions and textures.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
  • Implemented feedback system, leading to improved service quality and customer experience.
  • Stayed up-to-date with industry trends and techniques through continuous education and workshops.
  • Maintained clean and organized work station, complying with health and safety standards.

Hairstylist

" Sun Beach "
02.2007 - 04.2016

All types of haircuts, coloring, hair styling, hair care treatments. Consulting clients on types of services. Sale of cosmetics.

  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Organized sales area and work station to showcase products and boost sales.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
  • Stayed up-to-date with industry trends and techniques through continuous education and workshops.
  • Streamlined appointment scheduling, minimizing wait times and optimizing stylist availability.
  • Customized hair color formulations to create unique looks and enhance client's appearance.

Education

Master Of Technology - Hairstylist

Hair Design Academy
Ukraine
01.2007

Certificate Of Technical Studies - Chemical Engineering

School 5
Ukraine
06.2004

Skills

  • Client consultation
  • Hair styling techniques
  • Detail-orientated
  • Relationship building and management
  • Advanced communication skills
  • Hair extensions
  • Men and women haircuts
  • Highlights and lowlights
  • Natural hair care
  • Hair analysis
  • Cuts for women
  • Balayage technique
  • Thermal styling
  • Creative coloring
  • Foiling expertise
  • Color principles
  • Continuing education
  • Curly hair specialist
  • Scalp treatments
  • Workstation cleaning
  • Instrument sanitizing
  • Salon treatments
  • Customer consulting
  • Precision cutting
  • Color application
  • Color composition
  • Styling advice
  • Social skills
  • Product knowledge
  • Shampooing and conditioning
  • Workspace organization
  • Clipper and trimmer operation
  • Color matching master
  • Esthetics
  • Teamwork
  • Team collaboration
  • Hair Styling
  • Conflict Resolution

Certification

1. Cosmetology license ( California )

Cosmetology License

California and New York cosmetologist .

Languages

English , Ukrainian , Russian
Professional Working

Timeline

Hairstylist

" By Jessica & Co "
06.2020 - 07.2024

Hairstylist

" Amin Beauty "
06.2018 - 02.2020

Hairstylist

" Sun Beach "
02.2007 - 04.2016

Master Of Technology - Hairstylist

Hair Design Academy

Certificate Of Technical Studies - Chemical Engineering

School 5
Diana Malkova