Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Erica Vasquez

Norcross,Georgia

Summary

Committed Executive Housekeeper whose superior work and build a team of dedicated cleaning staff spans over 10 years in hospitality industry. Focused on enhancing overall guest experience by providing superior and timely room cleaning. Meticulous Executive Housekeeper using 10 years in hospitality industry to maintain highest standards of cleanliness and staff efficiency. Additional skills include time management, employee follow up and motivation as well as providing excellent customer service through highly-organized services. Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Executive Housekeeper

Home2 Suites By Hilton Hotel
04.2022 - Current
  • Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
  • Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
  • Streamlined weekly cleaning schedule for [Number] employees.
  • Consistently responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality.

Cashier

Dunkin' Donuts
02.2022 - 04.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.

Housekeeping Supervisor

Hampton Inn Suites
05.2019 - 05.2022
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Communicated repair needs to maintenance staff.
  • Managed laundry sorting, washing, drying, and ironing.
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
  • Worked with front desk to respond promptly to all guest requests.

Cleaning Crew Supervisor

Greystar
02.2020 - 10.2021
  • Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.


House Cleaner

Green Row
03.2015 - 05.2018
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Skills

  • Safety and Sanitation
  • Maintenance Scheduling
  • [Type] Equipment Operations
  • Organized Leadership
  • Expense Tracking

Languages

Spanish
Native or Bilingual

Timeline

Executive Housekeeper

Home2 Suites By Hilton Hotel
04.2022 - Current

Cashier

Dunkin' Donuts
02.2022 - 04.2023

Cleaning Crew Supervisor

Greystar
02.2020 - 10.2021

Housekeeping Supervisor

Hampton Inn Suites
05.2019 - 05.2022

House Cleaner

Green Row
03.2015 - 05.2018
Erica Vasquez