Erica Veirs
Sacramento,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Service Coordinator
Hope Cooperative Care
Sacramento, California
07.2024 - 10.2024
- Maintained accurate records of services provided for each client.
- Coordinated client care services to ensure timely support and resource allocation.
- Communicated with clients to assess needs and provide appropriate referrals.
- Documented client interactions and service changes in the care management system.
Sr. Custodian
University of California Medical Center
Sacramento, CA
11.2020 - 12.2023
- Cleaned and maintained patient areas to ensure high standards of hygiene.
- Maintained and cleaned assigned areas, including vacuuming carpets, mopping floors, dusting furniture, and washing windows.
- Removed trash from building areas on a regular basis.
- Replenished restroom supplies such as paper towels, toilet tissue, and soap.
- Monitored inventory levels of cleaning supplies and requested restocks as needed.
Crew member
Jersey Mike's subs
Sacramento, CA
05.2020 - 11.2020
- Prep and prepare food
- Front line and grill
- Cashier and Customer service
Crew Member
Plates Café and Catering
Sacramento, CA
04.2019 - 05.2020
- Foods as part of a team
- Working all stations in both the front and back of the house
- Accurately handled cashier duties, taking cash and processing credit cards
Asset Protection Detective (APD)
Macy’s, Inc.
Sacramento, CA
01.2015 - 01.2016
- Significantly reduced store losses through comprehensive loss prevention and investigation program
- Initiated, led, and closed investigations in cases of lost merchandise and money
- Conducted interviews with staff members, witnesses, and persons of interest
- Successfully closed more than 300 shoplifters and organized crime cases
- Recovered approximately $12,000 of merchandise through 30 internal investigations
Education
Medical Peer Support Training
WiseU
Sacramento, CA05-2025
Diploma -
Highlands Charter School
Sacramento, CASkills
- Customer Service
- Teamwork
- Professionalism
- Multitasking
- Hardworking
- Ability to follow cleaning protocols
- Client assessments
- Documentation management
- Problem solving
- Communication skills
- Ongoing client support
- Effective communication
Certification
- medi-cal peer support certification 9/12/2025
Timeline
Service Coordinator
Hope Cooperative Care
07.2024 - 10.2024
Sr. Custodian
University of California Medical Center
11.2020 - 12.2023
Crew member
Jersey Mike's subs
05.2020 - 11.2020
Crew Member
Plates Café and Catering
04.2019 - 05.2020
Asset Protection Detective (APD)
Macy’s, Inc.
01.2015 - 01.2016
Medical Peer Support Training
WiseU
Diploma -
Highlands Charter School
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