Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Erica Nicole Velez

Portland

Summary

Dedicated Bilingual Certified Nursing Assistant with experience in direct patient care and medical documentation. Administrative professional with payroll, HR, and accounting experience. Known for reliability and delivering consistent results in dynamic environments.

Overview

6
6
years of professional experience

Work History

Certified Nursing Assistant

Nursa/ Clipboard Health
02.2023 - Current
  • Collaborated with nursing staff to implement care plans for individual patient needs.
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Documented patient progress and care provided in electronic health records accurately.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Monitored patient vital signs and reported changes to healthcare team promptly.

Administrative Support Specialist

Pacifica Senior Living/ Marquis Mill Park
12.2019 - 01.2023
  • Managed office correspondence, maintaining professionalism and confidentiality in communications.
  • Trained new administrative staff on office procedures and software applications to ensure smooth onboarding.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Processed payroll for over 80 employees, ensuring accuracy and timeliness of payments.
  • Collaborated with finance team to reconcile payroll accounts and address any variances.
  • Coordinated onboarding processes, ensuring seamless integration of new hires into organizational culture.
  • Developed and maintained HR policies and procedures.
  • Responded to employee inquiries regarding benefits and other HR topics.
  • Processed invoices and managed accounts payable, ensuring timely payments and accurate record-keeping.

Education

Certified Nursing Assistant II - Nursing

Clackamas Community College
Oregon City, OR
05-2020

Certified Nursing Assistant I - Nursing

Marquis Companies
Tualatin, OR
12-2019

Skills

  • HIPAA compliance
  • Reliable team player
  • Medical documentation and charting
  • Healthcare ethics
  • Medical records management
  • Cultural Competence
  • Office administration
  • Time management
  • File organization
  • Strong problem solver
  • Accounts payable
  • Payroll administration experience
  • Bilingual

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Certified Nursing Assistant

Nursa/ Clipboard Health
02.2023 - Current

Administrative Support Specialist

Pacifica Senior Living/ Marquis Mill Park
12.2019 - 01.2023

Certified Nursing Assistant II - Nursing

Clackamas Community College

Certified Nursing Assistant I - Nursing

Marquis Companies