Hi, I’m
ERICA WALKER
Patterson,LA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Experienced with patient care and clinical procedures in fast-paced healthcare setting. Utilizes clinical and administrative skills to enhance efficiency and patient satisfaction. Knowledge of effective patient communication and meticulous record-keeping.
Overview
5
years of professional experience
3
Certification
Work History
Cancer Center Terrebone General Health System
Certified Medical Assistant
07.2024 - 02.2025
Job overview
- Taught patients about medications, procedures, and care plan instructions.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
- Supported plastic surgeon in clinical procedures, ensuring patient care and operational efficiency.
- Facilitated clinic bone marrow biopsy procedures, ensuring patient comfort and adherence to medical protocols.
- Collaborated with oncologists and registered nurses to ensure seamless patient care.
- Facilitated patient transport to infusion treatments, ensuring timely and safe arrival.
- Performed on-body testing to ensure accurate diagnostic results.
- Scheduled patient appointments, managed insurance requests, and coordinated surgery orders.
Cardiovascular Institute Of The South
Certified Medical Assistant
08.2023 - 02.2024
Job overview
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Provided compassionate care for patients, addressing their concerns and ensuring positive experiences.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Educated patients on preventative care measures, effectively reducing risk of future health complications.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Coordinated with other healthcare professionals for patient referrals, ensuring seamless transition and continuation of care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Taught patients about medications, procedures, and care plan instructions.
- Performed heart monitor administration to support diagnostic and treatment processes.
- Conducted treadmill stress tests to evaluate patients' cardiovascular health.
- Alleviated patient anxiety by providing compassionate support and clear communication.
- Cultivated strong relationships with patients and their families to enhance the overall care experience.
Lagniappe Allergy
Certified Medical Assistant
07.2020 - 08.2023
Job overview
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Performed medical records management, including filing, organizing and scanning documents.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Education
Learning Bridge Career InstituteHouma, LA
Certified Medical Assistant from Medical Assistant
06.2020
University Overview
- Honor Roll all semesters attended.
- Awarded top three in class.
- Awarded perfect attendance.
Academy of Acadiana New Iberia, LA
Certified EKG Technician from Certified EKG Technician
03.2019
University Overview
- Honor Roll through entirety of course.
- Awarded Perfect Attendance.
- Awarded top GPA in course.
Skills
- Family Medicine
- Oncology/hematology
- Cardiovascular
- Immunology
- Efficiency Improvement
- Cleaning and Sanitizing
- HIPAA Compliance
- Daily direct patient care
- Vitals Collection and Documentation
- Patient Engagement
- Assisting in clinic surgical procedures
- Complex Problem-Solving
- Patient education and relations
Skills
- Patient communication and interaction
- Assistance with bone marrow biopsy procedure/sterile field
- Wound care
- Administering injections
- EMR
Refrences
Dr. Janeiro Goffin, Oncology/Hematology: Former supervisor at Cancer Center TGMC 1(504) 777-1041
Dr. Jeffery Rau, Plastic Surgeon: Former supervisor at Cancer Center TGMC
(985) 688-7861
Candace Clause, RN Oncology: Co worker and supervisor at Cancer Center TGMC
(985) 852-0184
Ashlee Broussard, LPN at Cardiovascular: Former co worker/superior at CIS Thibodaux
+1 (985) 519-5803
Certification
Certified Medical Assistant
CPR Certification
BLS certification
Timeline
Certified Medical Assistant
Cancer Center Terrebone General Health System
07.2024 - 02.2025
Certified Medical Assistant
Cardiovascular Institute Of The South
08.2023 - 02.2024
Certified Medical Assistant
Lagniappe Allergy
07.2020 - 08.2023
Learning Bridge Career Institute
Certified Medical Assistant from Medical Assistant
Academy of Acadiana
Certified EKG Technician from Certified EKG Technician
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