Summary
Overview
Work History
Education
Skills
Timeline
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Erica Whitesell

Waynesville,NC

Summary

Driven by a commitment to patient care excellence and HIPAA compliance, my tenure at Labcorp Of America showcased my ability to enhance clinical outcomes through meticulous attention to detail and superior phlebotomy expertise. Demonstrated adaptability and strong communication skills contributed to improved patient experiences and operational efficiency, underscoring my multifaceted skill set in healthcare environments. Hardworking and passionate job seeker with strong organizational skills eager to secure non medical or medical position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Patient Service Technician Specialist

Labcorp Of America
10.2020 - Current
  • Contributed towards positive clinical outcomes through meticulous attention to detail when conducting tests or performing other specialized tasks.
  • Supported diverse populations including geriatric patients by adapting service delivery methods accordingly ensuring high-quality care tailored to individual needs.
  • Maintained strict adherence to HIPAA regulations by ensuring all communications were secure and confidential.
  • Streamlined administrative tasks such as inventory management, record-keeping, and billing processes to improve efficiency within the facility.
  • Provided compassionate support for patients during difficult medical procedures or treatments, easing anxiety levels and improving overall experience.

Phlebotomist

Harris Regional Hospital
02.2018 - 02.2020
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.

Education

Certificate Program - Phlebotomy

Haywood Community College
Clyde, NC
12.2017

High School Diploma -

Central Haywood High School
Clyde, NC
06.2017

Skills

  • Multitasking capacity
  • HIPAA Compliance Understanding
  • Venipuncture techniques
  • Time Management Capabilities
  • Active listening abilities
  • Patient care excellence
  • Phlebotomy expertise
  • Adaptable and Flexible
  • Communication and Interpersonal Skills
  • Customer Service
  • Attention to Detail
  • Punctual and Hardworking

Timeline

Patient Service Technician Specialist

Labcorp Of America
10.2020 - Current

Phlebotomist

Harris Regional Hospital
02.2018 - 02.2020

Certificate Program - Phlebotomy

Haywood Community College

High School Diploma -

Central Haywood High School
Erica Whitesell