Hi, I’m
Erica Wilkins
Roseville,CA
Summary
Hardworking and passionate individual with a background in the service industry and Talent Acquisition seeking a career that will provide professional challenges and allow the utilization of my interpersonal, time management, and problem solving skills.
Overview
10
years of professional experience
Work History
DISH Network
Talent Acquisition Supervisor
03.2022 - Current
Job overview
- Developed and maintained strong working relationships with the Talent Acquisition team, and Sales business leaders to foster partnerships that produced consistent results.
- Coached 10 person team to source, screen, and schedule qualified candidates for Sales and Customer Retention roles.
- Regularly met with hiring managers amongst 5 sites to update on Talent Acquisition activity and collaborate on strategies to meet hiring goals.
- Measured and reported on recruitment metrics through applicant tracking system (iCIMS) to track and report on successes and failures of recruitment efforts and identify areas for improvement.
- Provided regular updates to Talent Acquisition staff on recruitment activities and progress.
- Collaborated with hiring managers to determine job requirements and understand departmental needs.
- Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
- Coordinated virtual and in - person hiring events.
DISH NetworkEnglewood, CO
Talent Acquisition Associate
09.2021 - 03.2022
Job overview
- Sourced and screened candidates for Sales and Customer Retention roles and worked with hiring managers to coordinate interviews, offers, and onboarding.
- Acted as brand ambassador to educate candidates on culture, career growth, benefits, and opportunities of working DISH.
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to improve recruiting process.
- Collaborated with hiring managers to understand job requirements and expectations.
- Maintained applicant tracking system, tracking job openings, applicants, and interviewing activity.
- Conducted telephone interviews to assess candidate experience and qualifications.
- Developed and implemented plans to improve recruitment process.
Perry's Steakhouse & GrilleLone Tree, CO
Server/Office Assistant
01.2014 - 01.2017
Job overview
- Cultivated relationships with regular customers.
- Worked with POS system to place orders, manage/process bills.
- Maintained high level of food, wine, and health/safety protocol knowledge.
- Completed clerical tasks such as entering invoices, answering phone/emails, and utilizing Open Table to make reservations.
J.Alexander'sCentennial , CO
Bartender
08.2013 - 08.2014
Job overview
- Served high customer volumes during special events, nights, and weekends.
- Obtained cash bank and stocked service bar to prepare for operation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed strict recipes and drink measurements to minimize product used.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders and barbacks to help maintain talented team.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Education
Colorado State UniversityEnglewood, CO
Bachelor of Science from Human Resource Management
05.2021
University Overview
- Magna Cum Laude
Community College of Aurora
from Business & Spanish
2017
Skills
- Verbal and Written Communication
- Building Partnerships
- Providing Feedback
- Recruitment Reporting
- Coordinate Recruitment Strategies
- iCIMS Applicant Tracking Software
- Job Fairs Planning
- Recruiting and Hiring
Timeline
Talent Acquisition Supervisor
DISH Network
03.2022 - Current
Talent Acquisition Associate
DISH Network
09.2021 - 03.2022
Server/Office Assistant
Perry's Steakhouse & Grille
01.2014 - 01.2017
Bartender
J.Alexander's
08.2013 - 08.2014
Colorado State University
Bachelor of Science from Human Resource Management
Community College of Aurora
from Business & Spanish
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