Erica Williams
Summary
Dynamic Install Coordinator at Window World with a proven track record in enhancing customer satisfaction and optimizing installation processes. Skilled in negotiation and problem-solving, I achieved significant cost savings while ensuring quality. My attention to detail and effective scheduling led to improved project outcomes and strong vendor relationships.
Overview
14
14
years of professional experience
Work History
Install Coordinator
Window World
01.2019 - 11.2024
- Enhanced customer satisfaction with timely and accurate installations for various projects.
- Negotiated favorable contracts with vendors for materials and services, achieving cost savings without compromising quality.
- Resolved any installation issues promptly, maintaining positive relationships with customers and vendors alike.
- Developed a system for tracking project progress, allowing for quick status updates and immediate action when needed.
- Coordinated installation schedules, ensuring optimal use of resources and minimizing downtime.
- Made sure that all sub Contractors hours we're turned in and ready for payroll every week.
- Pulled permits for all jobs and made sure warehouse was stocked with supplies weekly
Manager/Controller
Smart INC Dab Carolina Auto World
09.2013 - 01.2019
- Negotiated favorable contracts with vendors, reducing costs while maintaining quality service levels.
- Made sure that all deals were financed and broke down to be ready die payroll .
- Ensured timely and accurate financial reporting.
- Maintained all policies and license for company.
Funds Management
SCB&T
07.2010 - 09.2010
- Reconciled federal,deferred and foreign accounts on a daily basis
- Memo posted all FFS and FFP. account for FFSNFFP on a daily basis, sent all FTN wires and entries for these accounts and daily post for the the bank on a daily basis.
- Posted all payments for all banks n mad sure that all monies were correct and the bank would not go under each day
Education
PnC Licensa -
Trident Technical College
Charleston, SCHigh School Diploma -
Berkeley High Scool
Moncks Corner, SC08-1991
Skills
- Site inspection
- Installation scheduling
- Health and safety compliance
- Scheduling coordination
- Installation procedures
- Teamwork
- Customer service
- Problem-solving
- Attention to detail
- Microsoft office
- Quickbooks
- strong problem, solver
- Time management
Timeline
Install Coordinator
Window World
01.2019 - 11.2024
Manager/Controller
Smart INC Dab Carolina Auto World
09.2013 - 01.2019
Funds Management
SCB&T
07.2010 - 09.2010
PnC Licensa -
Trident Technical College
High School Diploma -
Berkeley High Scool
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