Erica Wolfe
G A & D TRANSPORT INC.
Pikeville,NC
13
years of professional experience
Dedicated professional with strong customer service and time management skills. Committed to enhancing team productivity through effective communication and organized administrative support.
Work History
Office Assistant
6 Months- Managed daily office tasks to ensure efficient operations and support team productivity.
- Assisted in scheduling appointments and meetings for management, optimizing time allocation.
- Handled incoming communications, directing inquiries to appropriate departments promptly.
- Maintained organized filing systems, enhancing document retrieval efficiency and accuracy.
Member Service Representative
7 Years 7 Months- Delivered exceptional member service through effective communication and problem-solving skills.
- Processed member transactions accurately, ensuring compliance with credit union policies and procedures.
- Educated members on financial products and services, enhancing overall member satisfaction and engagement.
- Resolved complex member inquiries, leveraging knowledge of banking regulations and credit union offerings.
Accounting Assistant
4 Years 6 Months- Managed accounts payable and receivable processes to ensure timely payments and accurate record-keeping.
- Reconciled bank statements monthly, identifying discrepancies and resolving issues promptly.
- Prepared financial reports and summaries for management review, enhancing decision-making efficiency.
- Assisted in budget preparation by providing accurate data analysis and forecasting support.
Education
Bachelor of Science
High School Diploma
Skills
Customer service
Positive attitude
Time management
Data entry
File organization
Dedicated team player
Administrative support
Verbal communication
Timeline
Office Assistant
G A & D TRANSPORT INC.
02.2026 - CurrentRead More
Member Service Representative
North Carolina State Employees Credit Union
07.2018 - 02.2026Read More
Accounting Assistant
A.l. Wood & Associates
01.2014 - 07.2018Read More
University of Mount Olive
Bachelor of Science
Read More
SOUTHERN WAYNE HIGH SCHOOL
High School Diploma
Read More