Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
ERICA WOOD

ERICA WOOD

Dayton,OH

Summary

Detail-oriented Sales Manager with many years of comprehensive experience managing employer-client relationships and developing new business deals. Focused on managing accounts systematically to maximize sales. Dedicated professional successful at introducing new products and expanding network connections.

Overview

26
26
years of professional experience

Work History

Account Manager

CertaSite
Dayton, OH
10.2021 - 06.2024
  • Maintained oversight of numerous accounts, consistently achieving or surpassing performance objectives.
  • Simultaneously handled inside and outside sales for multiple company branches.
  • Acted as main point of contact in matters relating to client concerns and needs.
  • Strengthened customer relationships to renew existing accounts.
  • Sourced new opportunities to introduce products and services to potential customers.
  • Maximized understanding of customer requirements by engaging in strategic inquiry and offering advice on top-notch solutions.

Sales Manager

American Fire & Security
Dayton, OH
02.2007 - 10.2021
  • Acquired new customers through lead generation, networking, and cold calling
  • Consistently exceeded sales goals by at least 25%
  • Developed customized sales techniques to successfully sell and upsell all offered services to new customers
  • Training and development of other sales professionals
  • Detected and resolved personnel problems to keep team on-task and working well to maintain effective sales staff
  • Handled performance management and compensation decisions to effectively recognize and motivate employees
  • Monitored plans to proactively adjust strategies and maintain progress against results
  • Created proposals and completed presentations to close sales
  • Determined price schedules and discount rates to maintain competitive positioning
  • Taught the sales team how to connect with customers and build long-term, productive relationships.

Manager of Business Development and Sales

Marshal Protective Agency
Dayton, OH
06.1998 - 02.2007
  • Generated new business through successful networking and cold calling
  • Drove attendance for webinars, meetings, and conferences to build customer base
  • Leveraged frequent planned visits with accounts to identify sales potential and capitalize on opportunities
  • Developed methods to increase sales, expand markets, and promote business resulting in increased revenues exceeding 25% of sales goals per year
  • Assisted marketing department with product development and new product introductions to help optimize approaches from sales perspective
  • Prepared budgets and approved budget expenditures
  • Determined price schedules and discount rates to maintain competitive positioning.

Education

01.2016

Bachelor of Science - Business, Communications

Wright State University
06.2007

Skills

  • Business Development
  • Business Needs Assessment
  • Revenue Growth
  • Team Training and Motivation

Accomplishments

  • SSN 20 Under 40 in 2012
  • SD&I Fast 50 in 2012, 2013, & 2016
  • Women's Security Council Woman of the Year 2012
  • Assisted in creating Sales/Service Department from Ground Up in 2021
  • Exceeded sales goals by average of 25% in 2021
  • Exceeded sales goals by average of 58% in 2022.
  • Achieved Pinnacle Club in 2022, 2023 and 2024
  • Achieved President's Club in 2022
  • Have had the pleasure on numerous occasions to teach classes and speak in front of industry leaders about Security Sales, Marketing & Business development at ESX, ESA Leadership Conference and Total Tech Summit

Timeline

Account Manager

CertaSite
10.2021 - 06.2024

Sales Manager

American Fire & Security
02.2007 - 10.2021

Manager of Business Development and Sales

Marshal Protective Agency
06.1998 - 02.2007

Bachelor of Science - Business, Communications

Wright State University

Similar Profiles

CREATE PROFILE
ERICA WOOD