Abby Huss
Dubuque
Summary
Proven sales professional/account executive with expertise in strategic projects, data and performance metrics analysis.
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
20
20
years of professional experience
Work History
Account Executive
Certasite
01.2025 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Met with Current and potential Clients to take over their Fire safety inspections.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Fostered long-lasting relationships with major clients to secure repeat business and referrals.
Sales Executive
Truckstop.com
07.2023 - 01.2025
- Achieve monthly quota of Qualified Leads (demos, appointments) by initiating daily calls to prospective clients
- Report and record all activities in a web-based CRM system, and qualify leads for sales development
- Accurately record sales and summarize interaction with customers
- Convert new lead opportunities daily to build sales pipeline
- Prepare and qualify targeted prospect accounts / leads by using internal criteria.
- Contact businesses to peak interest in learning more about products and services.
- Manage lead, opportunity, and development pipeline in multiple systems.
- Ability to become well-informed about the industry, products and services quickly.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Strategic Partner Manager
GrubHub
03.2022 - 06.2023
- Worked on a team that exclusively only worked on closing the High end Restaurants in certain markets.
- Collaborated closely with cross-functional teams, including sales, marketing, customer success, and product development, to ensure alignment and synergy across projects.
- Effectively communicated project updates, milestones, and risks to internal stakeholders and senior leadership, fostering transparency and accountability throughout the project lifecycle.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
Senior Account Executive
GrubHub
10.2018 - 03.2022
- Gathered restaurant feedback, monitored competitor activity, marketing opportunities, and provided recommendations for improvement to management.
- Consulted with restaurant owners on the benefits of joining GrubHub and having access to the rapidly growing community of hungry diners. Identified needs and goals of the restaurant and demonstrate how Grubhub could help grow their business.
- Conducted extensive cold calling (60+ dials per day), emailing, and social outreach to prospective decision makers.
- Managed a territory and responsible for the entire sales pipeline from prospecting to closing.
- Secured appointments with prospective clients to uncover needs and presented the value of a partnership.
- Exceeded high-volume sales goals while working within a team environment.
Sales Representative
GrubHub
10.2018 - 03.2022
- Conducted high volume of prospecting, cold calls and outreach emails.
- Converted outreach to scheduled meetings and online or in-person demos.
- Developed and executed strategic sales plans by industry, with specific sales targets.
- Worked with prospects to quantify opportunities via a detailed needs analysis, and created solutions to deliver and ensure a smooth end to end sales process.
- Tailored and communicated strong value propositions based on each client’s use case.
- Managed pipeline and sales activity with ability to accurately forecast.
- Effectively communicated thoughts and ideas with peers.
Account Executive
CS Technologies
09.2014 - 10.2018
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
- Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
- Increased market share within territory through diligent research and identification of new business opportunities.
Team Lead
Carfax Account Executive
04.2005 - 09.2013
- Trained new team members by relaying information on company procedures and safety requirements.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Assisted in recruitment to build team of top performers.
Education
Marketing Management
Northeast Iowa Community College
Peosta, Iowa01.2004
Skills
- Client relationship building
- Account management
- Relationship building and management
- Pipeline management
- Strategic selling
- New business opportunities
- Lead generation
- Sales strategies
- Goals and performance
- Revenue generation
- Sales presentation
- Time management
- Attention to detail
- Multitasking
- Excellent communication
- Reliability
- Customer satisfaction
- Adaptability and flexibility
- Self motivation
Affiliations
- Days of Caring- Dubuque, Iowa
- Women’s Leadership Network-Dubuque, Iowa
Timeline
Account Executive
Certasite
01.2025 - Current
Sales Executive
Truckstop.com
07.2023 - 01.2025
Strategic Partner Manager
GrubHub
03.2022 - 06.2023
Senior Account Executive
GrubHub
10.2018 - 03.2022
Sales Representative
GrubHub
10.2018 - 03.2022
Account Executive
CS Technologies
09.2014 - 10.2018
Team Lead
Carfax Account Executive
04.2005 - 09.2013
Marketing Management
Northeast Iowa Community College
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