ERICA ZUNIGA
Kerrville,TX
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2027
2027
years of professional experience
Work History
Technician Manager
Happy Hooves Family Pharmacy
01.2024 - Current
- Oversaw daily pharmacy operations, ensuring compliance with regulations and quality standards.
- Managed inventory levels, optimizing stock for efficient medication dispensing.
- Implemented workflow improvements that enhanced efficiency in prescription processing.
- Developed staff schedules to ensure adequate coverage and service quality during peak hours.
- Trained pharmacy interns and newly hired pharmacy technicians.
Assistant Branch Manager
Sunflower Bank
- Assisted in daily branch operations to ensure exceptional customer service.
- Monitored compliance with banking regulations to maintain operational integrity and risk management.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to bank policies and regulations.
Medical Assistant
Franklin Clinic Kerrville
- Assisted in patient intake and medical history documentation, ensuring accurate record-keeping.
- Supported healthcare providers during examinations, contributing to effective patient care delivery.
- Managed electronic health records system, ensuring data accuracy and confidentiality compliance.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Education
Associate of Arts -
St Philip’s College
San Antonio, TX08.2024
Peace Officer License - undefined
AACOG
San Antonio, TX04.2018
High School - undefined
Tivy High School
Kerrville, TX05.2015
Skills
- Utilized strong organizational skills to prioritize and execute various responsibilities effectively
- Utilized active listening skills to foster collaborative team environments and improve interpersonal relations
- Implemented effective time management strategies to streamline workflow and meet deadlines
- Facilitated clear and concise communication to support project objectives
Timeline
Technician Manager
Happy Hooves Family Pharmacy
01.2024 - Current
Peace Officer License - undefined
AACOG
High School - undefined
Tivy High School
Assistant Branch Manager
Sunflower Bank
Medical Assistant
Franklin Clinic Kerrville
Associate of Arts -
St Philip’s College