Erica D. Sines
Charles Town,WV
Summary
Strategic learning and technology adoption professional currently serving as a technical trainer supporting the implementation and effective use of experiential learning technologies and platforms. Experienced in guiding diverse teams through the adoption of new digital tools by translating complex capabilities into practical, user-centered learning experiences that build confidence and drive sustained adoption and utilization. Skilled in facilitating classes, workshops, developing targeted training and communication plans, conducting user feedback analysis, and partnering with leadership to align technology initiatives with organizational goals. Recognized for fostering engagement, reducing resistance to change, and delivering measurable improvements in performance and technology adoption.
Overview
9
9
years of professional experience
Work History
Technical Training Specialist
Spatium Technologies LLC
Herndon, VA
04.2024 - Current
- Designed and deployed enterprise-wide self-paced digital learning journeys focused on AI, digital fluency, and emerging technologies, equipping 5,000+ employees with practical capabilities and accelerating adoption of emerging technologies across the organization.
- Designed and facilitated instructor-led workshops on AI fundamentals, deepfake detection, and adversarial AI, translating complex technical concepts into practical, role-based applications that help to increase workforce confidence and responsible technology adoption in over 1,000+ employees.
- Served as liaison between vendors, IT teams, and business stakeholders during software upgrades and high-impact incidents, safeguarding operational continuity and supporting smooth technology transitions.
- Established structured documentation standards and knowledge repositories within enterprise collaboration platforms (e.g., SharePoint/Teams environments) to support governance, scalability, and seamless knowledge transfer during technology transitions.
- Partnered with cross-functional stakeholders to gather and refine business requirements, design solution frameworks, and oversee end-to-end implementation of AI technology enhancements and adoption for learning content creation and implementation.
- Mentored team members on emerging technologies and productivity best practices, promoting responsible adoption of AI-enabled tools and strengthening digital fluency across Microsoft 365 and other emerging technology platforms.
- Assessed training needs through focus groups, feedback, and analysis.
Mission Strategy Consultant
Booz Allen Hamilton, BAH
Dulles, VA
08.2023 - 04.2024
- Designed and developed course materials and job aids to support the implementation and adoption of enterprise technology enhancements within internal enterprise systems.
- Produced high-impact training documentation, user guides, and enablement tools tailored to specialized stakeholder groups, ensuring alignment with collaboration and productivity platform best practices.
- Developed multi-modal learning programs (virtual, in-person, blended) to support rollout of technical tool enhancements, addressing diverse learning preferences and accelerating user adoption.
- Contributed to the design and continuous improvement of enterprise employee training programs supporting digital transformation initiatives.
- Established and maintained quality control standards across five core technology training programs, ensuring consistency, governance alignment, and scalable delivery.
- Defined job-specific competencies and performance standards by developing structured branding and style guidelines, reinforcing accessibility, consistency and measurable skill development across training initiatives.
Technical Training Instructor
Raytheon
02.2019 - 07.2023
- Designed and implemented scalable learning initiatives, including online modules, interactive software, language labs, and blended learning programs to sustain long-term capability development.
- Developed structured lesson plans, instructional materials, and assessments for Extended Reality (XR) programs, aligning curriculum with defined competencies and performance standards.
- Produced multimedia training assets for remote learners, expanding accessibility and reinforcing consistent adoption across distributed teams.
- Conducted ongoing program evaluations and feedback analysis to refine content, improve learner engagement, and enhance measurable training effectiveness.
- Played a key role in launching an enterprise experiential learning lab leveraging Virtual Reality (VR), Mixed Reality (MR), and Augmented Reality (AR) to advance workforce innovation and digital capability development.
- Served as Subject Matter Expert on immersive and experiential technologies, advising stakeholders on practical applications to enhance training effectiveness and operational performance.
- Conducted in-depth research and hands-on evaluation of 10+ VR/MR platforms and devices, informing technology selection and implementation decisions aligned with organizational objectives.
- Managed and governed a $600K+ technology portfolio, overseeing lifecycle management, security compliance, system updates, and responsible use standards.
- Delivered experiential technology training to 5,000+ employees, increasing awareness, confidence, and adoption of immersive tools to support mission outcomes.
FMV Imagery Analyst
BAE Systems
10.2016 - 02.2019
- Analyzed complex still and motion imagery datasets to produce mission-critical geospatial intelligence products supporting military operations and strategic decision-making.
- Implemented enhanced quality assurance protocols for imagery analysis, increasing data accuracy and reliability for high-impact operational outcomes.
- Designed and delivered tailored geospatial products—including maps, visualizations, and analytical reports—aligned with evolving stakeholder requirements and operational priorities.
- Partnered directly with government and military clients to assess needs, clarify requirements, and deliver high-quality intelligence products on accelerated timelines.
- Served in progressive leadership roles (Trainer, Assistant Senior Training Coordinator, Senior Training Coordinator), providing structured training, mentorship, and performance guidance to junior analysts.
- Trained and mentored 10+ analysts, strengthening analytical capabilities, standardizing best practices, and improving overall team performance.
- Conducted detailed analytical assessments to validate target identification and ensure precision in intelligence reporting under high-pressure conditions.
Education
Bachelor of Science - Intelligence Operations Studies
American Military University
Charles Town, WV06-2027
Associate of Applied Science - Intelligence Operations Studies
Cochise College
Douglas, AZ05-2024
Certification - Instructional Design
ATD
Online10-2023
Certification - All-Source Intelligence
U.S. Army All-Source Intelligence School
Fort Huachuca, AZ06-2015
High School Diploma -
South Hagerstown High School
Hagerstown, MD06-2014
Skills
- Technical training development & delivery (specializing in AI and other emerging technologies)
- Experiential learning facilitation, including classes, workshops, showcase events, etc
- Technology adoption strategy and end-user enablement and engagement
- Instructional design to include training program development, curriculum design, and content creation
- Driver of change-focused learning initiatives
- Communication planning & messaging alignment to include marketing, outreach, and website maintenance
- Cross-functional collaboration
- User research (qualitative and quantitative feedback analysis)
- Emerging technology enablement
- Analytical problem-solving
- Process improvement, knowledge management, and standardization
- Accessibility and 508 compliance standards
Timeline
Technical Training Specialist
Spatium Technologies LLC
04.2024 - Current
Mission Strategy Consultant
Booz Allen Hamilton, BAH
08.2023 - 04.2024
Technical Training Instructor
Raytheon
02.2019 - 07.2023
FMV Imagery Analyst
BAE Systems
10.2016 - 02.2019
Bachelor of Science - Intelligence Operations Studies
American Military University
Associate of Applied Science - Intelligence Operations Studies
Cochise College
Certification - Instructional Design
ATD
Certification - All-Source Intelligence
U.S. Army All-Source Intelligence School
High School Diploma -
South Hagerstown High School