Summary
Overview
Work History
Education
Skills
Certification
Websites
Timeline
Generic

ERICA MORAN

Atlanta,GA

Summary

Customer-oriented bartender with years of experience preparing and serving drinks. Skilled in maintaining liquor stock, cleanliness, and assessing customer needs. Friendly and upbeat with exceptional dexterity, multitasking, and customer service abilities.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Bartender/Waitress

SUITE FOOD LOUNGE
Atlanta, GA
08.2014 - Current
  • Served customers in a friendly, helpful manner
  • Monitored and maintained an inventory of supply
  • Mixed ingredients to prepare cocktails and other drinks
  • Sell/influence customers to purchase items on menu.

Bar Manager

Skyboxx Restaurant & Sports Bar
Morrow, GA
09.2018 - 12.2019
  • Hired and mentored employees
  • Addressed complaints and resolved problems with both staff and customers
  • Maintained and updated inventory to meet customer demand
  • Provided banquet services for private parties and special events.- Recruited and trained staff

Bartender

Club Empire
Augusta, GA
02.2016 - 09.2018
  • Quickly mix variety of simple and complex cocktails
  • Set up specials events and private party
  • Promptly served all food courses and alcoholic beverages
  • Promote upcoming bar events, programs, and discount nights.

Bartender

Club Velvet
Augusta, GA
09.2015 - 04.2018
  • Present a high level of customer service
  • Memorized over a 100 cocktail recipes and drink variations
  • Collect payment and operate a cash register
  • Provided Customer service which resulted in returning customers.

Bartender

LOCOS SPORTS BAR
Atlanta, GA
10.2011 - 06.2013
  • Mixed and pour juices according to projected business
  • Checked identification of customers to verify age requirements for the purchase of alcohol
  • Maintain a positive working relationship with fellow staff and management
  • Consistently kept bar and work areas clean and sanitized.

Education

High School Diploma -

Evans High School
Evans, GA
05-2004

Skills

  • Drink Preparation Techniques
  • Menu Memorization
  • Suggestive Selling
  • Team player attitude
  • Health codes compliance
  • Wine and liquor expertise
  • Cash Register Operation
  • Team training and development
  • Anticipating guest needs
  • Handling Difficult Customers
  • Strong multitasking
  • Memory retention
  • Alcohol awareness
  • Inventory
  • Outstanding customer service

Certification

Operation 21, LLC Ga Law &City of Atlanta Alcohol Ordinance, Responsible Alcohol Sales and Service Program

Timeline

Bar Manager

Skyboxx Restaurant & Sports Bar
09.2018 - 12.2019

Bartender

Club Empire
02.2016 - 09.2018

Bartender

Club Velvet
09.2015 - 04.2018

Bartender/Waitress

SUITE FOOD LOUNGE
08.2014 - Current

Bartender

LOCOS SPORTS BAR
10.2011 - 06.2013

High School Diploma -

Evans High School

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ERICA MORAN