Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica Nicole Ross

Hobbs,NM

Summary

Dynamic and empathetic professional with experience at Nature’s Medicine, adept at supporting medical patients and enhancing customer education. Proven ability to manage inventory effectively and handle challenging customer interactions with patience. Committed to maintaining cleanliness and optimizing product merchandising to drive sales and improve the shopping experience.

Overview

13
13
years of professional experience

Work History

Budtender

Nature’s Medicine
Hobbs, NM
09.2023 - Current

I listen to patients needs and specifications of their needs and offer the best products possible for their ailment (a).

We must do nightly inventory on all products.

I run a registrar and am able to correctly charge and receive proper payments.

Perform all cleaning duties, daily.

I know the items on sale and can give the best deals or focus on a certain product to be sold.

I’m a people person.

I follow direction very well and am willing to assist on any task at hand.

Counter Clerk

Allsups Convience Store…BW Gas
Hobbs, Nm
06.2021 - 01.2026
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained inventory levels, performing regular stock checks and restocking shelves.
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Implemented promotional displays to increase product visibility and sales.
  • The ability to handle difficult customers properly (people who are mentally unstable or homeless and on drugs)

Fabric Manager

Hobby Lobby
Hobbs
03.2013 - 05.2021
  • Oversaw daily operations to ensure compliance with company policies and procedures.
  • Developed and executed comprehensive training programs to enhance staff performance.
  • Implemented inventory management systems to optimize stock control and reduce waste.
  • Analyzed sales data to identify trends and inform strategic merchandising initiatives.

Education

High School Diploma - General

Hobbs High School
Hobbs, NM
05.2004

Skills

Supporting medical patients

Product merchandising

Patience and empathy

Customer education

Cleanliness (almost OCD clean)

Handling difficult customers

I learned measurements and planning with fabric dimensions

Timeline

Budtender

Nature’s Medicine
09.2023 - Current

Counter Clerk

Allsups Convience Store…BW Gas
06.2021 - 01.2026

Fabric Manager

Hobby Lobby
03.2013 - 05.2021

High School Diploma - General

Hobbs High School
Erica Nicole Ross