Eric D. Pichardo
Braintree,MA
Summary
Dynamic CDL Holder and Owner Operator with a proven track record at Eagle Systems Inc, excelling in customer relations and small business operations. Enhanced client satisfaction through timely deliveries and strong relationship building, while implementing efficient processes that improved service quality. Skilled in budget management and critical thinking, driving repeat business and referrals.
Overview
8
8
years of professional experience
Work History
CDL Holder/ Owner Operator
Eagle Systems Inc
21 North Hackensack Avenue South Kearny NJ
12.2020 - Current
- Delivered goods and products to customer on time and in excellent condition.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Logistical Personnel/driver
Senior Spirit Care Center
675 Garfield Ave, Jersey City, NJ 07305
11.2019 - 12.2020
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Budget Management
Santa Lucia Township City Hall
El Seibo Dom.Rep
06.2017 - 10.2019
- Implemented cost-saving measures through careful resource allocation and budget management.
- Contributed to budget management, tracking expenses and ensuring alignment with financial goals.
- Enhanced budget management by implementing expense tracking and cost reduction strategies.
- Reduced project costs with effective budget management and cost-saving initiatives.
- Contributed to budget management by tracking expenses and helping identify cost-saving opportunities.
Education
Bachelor Of Civil Engineering - Civil Engineering
Universidad Central Del Este (UCE)
Dominican Republic 06.2019
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Teamwork
- Time management
- Critical thinking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
CDL Holder/ Owner Operator
Eagle Systems Inc
12.2020 - Current
Logistical Personnel/driver
Senior Spirit Care Center
11.2019 - 12.2020
Budget Management
Santa Lucia Township City Hall
06.2017 - 10.2019
Bachelor Of Civil Engineering - Civil Engineering
Universidad Central Del Este (UCE)