Results-driven retail management professional determined to exceed company sales goals. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Experienced in overseeing all facets of customer-facing and back-end operations.
Overview
17
17
years of professional experience
Work History
Store General Manager
Sherwin-Williams Paint Store
10.2006 - 07.2023
Participated in a variety of roles in North and Central Florida including Management Trainee, Assistant Store Manager at 3 different locations, Store General Manager at 2 different locations, and Outside Sales.
Increased sales at latest store location from 1.8 million in 2019 to 3.1 million in 2022.
Hired, trained and retained high quality team members.
Managed team by providing leadership, direction and continued development opportunities.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard company practices.
Managed inventory control, cash control, and store opening and closing procedures.
Led store expense control and payroll to optimize business.