Erich Middlestadt
Mishawaka,IN
Summary
Dynamic Operations Manager skilled in decision-making and staff development. Successfully streamlined logistics workflows and implemented innovative training programs, leading to improved employee engagement and reduced turnover.
Overview
9
9
years of professional experience
Work History
Operations Manager
FedEx
South Bend, IN
12.2021 - Current
- Streamlined operations by implementing process improvements across logistics workflows.
- Developed and executed training programs for new staff to enhance operational efficiency.
- Coordinated cross-functional teams to optimize package handling.
- Monitored performance metrics, identifying areas for improvement in metrics.
- Managed inventory control processes, ensuring accuracy and minimizing discrepancies.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Package Handler Trainer
FedEx
South Bend, IN
07.2021 - 12.2021
- Trained new package handlers on safety procedures and operational protocols.
- Monitored trainees' progress, providing feedback to ensure skill acquisition and operational readiness.
Package Handler
Fedex
South Bend, IN
05.2017 - 07.2021
- Operated automated sorting systems to ensure timely package processing.
- Collaborated with team members to optimize workflow and minimize delays.
- Multitasked effectively under pressure, consistently meeting deadlines without compromising quality or safety standards.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Maintained clean, safe work environment through regular cleaning duties and promoting teamwork among staff members.
- Used hand-held scanners and physical logs to accurately track item movements.
Education
High School Diploma -
Penn High School
Mishawaka, INSkills
- Problem-solving
- Team leadership
- Operations management
- Management
- Operations oversight
- Employee motivation
- Staff development
- Maintaining compliance
- Goal setting
- Decision-making
Accomplishments
- Promoted to Operations Manager after four years with the company.
Timeline
Operations Manager
FedEx
12.2021 - Current
Package Handler Trainer
FedEx
07.2021 - 12.2021
Package Handler
Fedex
05.2017 - 07.2021
High School Diploma -
Penn High School