Dedicated and customer-focused professional with extensive experience in sales and cashier management. Proven ability to lead teams, enhance customer satisfaction, and drive sales through excellent communication and interpersonal skills. Adapt at streamlining operations to improve efficiency and achieve organizational goals.
Opened and closed store and store registers and made sure counts were accurate before opening and after closing. Managed merchandise stocks and maintained accurate and attractive merchandise displays, ensuring strategic placement of products in order to maximize purchases. Handled customer service over phone calls, emails, and managed satisfaction overall by 80%. Aided Spanish-Speaking customers, increasing repeating and loyal customers by 70%. Communicated with unsatisfied customers, providing logical and quick solutions to increase customers satisfaction.