Erick Centeno
Tolleson,AZ
Summary
Professional logistics expert with proven track record in overseeing terminal operations and ensuring seamless workflow. Skilled in team leadership, operational efficiency, and safety compliance. Known for strong problem-solving abilities and adaptability to changing demands, consistently driving results and fostering collaborative environment.
Overview
7
7
years of professional experience
Work History
Team Lead – East Coast Division
Forrest Logistics
12.2023 - Current
- Worked with team to move imports/exports across the Northeast, Southeast, and Central port and rail locations.
- Cultivated and built relationships with successful service to increase load volume.
- Utilized Transportation Management System (TMS) to track and move containers.
- Promoted a positive work environment by fostering teamwork, and open communication.
Terminal Manager – Ports and Rail Division
Knight Transportation
11.2023 - 12.2023
- Teamed up with operations and account teams to push production.
- Developed relationships with office and driving associates to build a cohesive terminal.
Port Account Manager Team Lead– Ports and Rail Division
Knight Transportation
05.2023 - 10.2023
- Learned every market in short time to offer support and coverage for team members.
- Established clear communication channels between customers and internal teams.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Dedicated Account Manager– Ports and Rail Division
Knight Transportation
01.2023 - 05.2023
- Manage fleet of 20 drivers from KS, IA, TX to Port of Oakland on time sensitive Beef exports.
- Worked with steamship line and port terminals to ensure containers in-gated to port.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
Terminal Manager – Ports and Rail Division
Knight Transportation
01.2021 - 01.2023
- Grew terminal by over 100 drivers over the 2 years, across Savannah and Charleston Port locations.
- Maintained costs to average over the year of 52% OR in 2021, and 62% OR in 2022.
- Hired and identified drivers and customers in Charleston SC, leading to the creation of another terminal expanding presences in SC market.
- Set terminal budgets and set goals to adhere to plans.
- Mentored staff members in best practices for terminal management, fostering professional development and career growth opportunities.
- Enhanced terminal efficiency by streamlining operations and implementing performance-driven processes.
- Established standard operating procedures to increase consistency across shifts and teams.
Operations Manager – Ports and Rail Division
Knight Transportation
05.2018 - 01.2021
- Managed labor to meet fluctuating local delivery needs in Las Vegas.
- Strategically planned return of equipment to minimize costs charged to the cost center.
- Leveraged AS400 to help manage freight planning to effectively utilize driver HOS and maximize production.
Education
BBA - Finance
Northern Arizona University - W. A. Franke College of Business
Flagstaff, AZ05.2018
BBA - Business Economics
Northern Arizona University - W. A. Franke College of Business
Flagstaff, AZ05.2018
Skills
- Customer Focus
- Goals and performance
- Performance Improvement
- Transportation Planning
- Relationship Building
- Advanced Excel spreadsheet functions
Timeline
Team Lead – East Coast Division
Forrest Logistics
12.2023 - Current
Terminal Manager – Ports and Rail Division
Knight Transportation
11.2023 - 12.2023
Port Account Manager Team Lead– Ports and Rail Division
Knight Transportation
05.2023 - 10.2023
Dedicated Account Manager– Ports and Rail Division
Knight Transportation
01.2023 - 05.2023
Terminal Manager – Ports and Rail Division
Knight Transportation
01.2021 - 01.2023
Operations Manager – Ports and Rail Division
Knight Transportation
05.2018 - 01.2021
BBA - Finance
Northern Arizona University - W. A. Franke College of Business
BBA - Business Economics
Northern Arizona University - W. A. Franke College of Business
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