Erick Cortez
Lilburn,GA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Hardworking and willing to work .
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Representative
Metro by T-Mobile
12.2023 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
- Attended monthly sales meetings and quarterly sales trainings.
Groundman
Pike Electric
03.2024 - 12.2024
- Collaborated effectively with fellow groundsmen to complete projects efficiently and maintain high-quality standards.
- Boosted safety on the property by identifying potential hazards and promptly addressing them.
- Maximized efficiency in task completion by utilizing appropriate tools and techniques for each job.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Responsible for loading and unloading material and equipment and driving from job site to job site safely
- Able to assemble and disassemble 50kva transformers, junction boxes, and poly vaults.
- Able to make connections while transformer is energize aswell as deenergize
Groundman
R.B. Hinkle Construction
09.2021 - 04.2022
- Boosted safety on the property by identifying potential hazards and promptly addressing them.
- Collaborated effectively with fellow groundsmen to complete projects efficiently and maintain high-quality standards.
- Completed timesheets and project reports on time to maintain client files for future reference.
- Building meter boxes to customers homes with 4/0A or 350
- making splices
- connecting both secondary both underground and overhead
- reading blueprints
- following up to code and wearing all safety equipment
Education
High School Diploma -
Berkmar High School
Lilburn, GA05-2021
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Maintaining equipment
- Hand and power tools
- Adaptability and dependability
- Site safety
- Flexible schedule
Certification
Dot Approved; Flagger Novice Training
First aid & cpr
universal Flagger training
Universal work zone training
CDL Class A driver license
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Groundman
Pike Electric
03.2024 - 12.2024
Sales Representative
Metro by T-Mobile
12.2023 - Current
Groundman
R.B. Hinkle Construction
09.2021 - 04.2022
High School Diploma -
Berkmar High School
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