Erick Davis
Summary
Personable and dedicated Customer Service Representative with extensive experience in food industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager
Adams Ribs Bbq
Longview, TX
09.2016 - Current
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Analyzed customer feedback data to develop action plans for improving services offered.
Full Case Order Selector
Dollar General Distribution Center
Longview, TX
06.2023 - Current
- Maintained a safe working environment by adhering to all safety regulations, policies and procedures.
- Stacked cases neatly while ensuring stability of stacked products.
- Adhered strictly to safety protocols while operating machinery or handling heavy objects.
- Fulfilled orders quickly to accomplish challenging daily objectives.
Education
High School Diploma -
Tatum High School
Tatum, TX06-2012
Skills
- Training And Coaching
- Skill Development
- Leadership And Task Delegation
- Customer Engagement
- Motivation
- Superior communication skills
- Working with Diverse People
Accomplishments
- Top Performer
Certification
- Certified Trainer
References
References available upon request.
Timeline
Full Case Order Selector
Dollar General Distribution Center
06.2023 - Current
Manager
Adams Ribs Bbq
09.2016 - Current
High School Diploma -
Tatum High School
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