Erick DIAZ
Van Nuys,USA
Summary
Dynamic professional with a strong background in retail and military leadership. Proven record of enhancing customer experiences and mentoring junior team members, while maintaining operational efficiency under pressure. Committed to leveraging diverse skills to support organizational growth and success.
Overview
1
1
Language
5
5
years of professional experience
Work History
Retail Sales Associate
Home Depot
San Fernando, California
12.2023 - Current
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Assisted customers in product selection and provided knowledgeable recommendations.
- Assisted customers with product selection and answered inquiries.
- Maintained product displays and ensured proper stock levels.
- Operated point-of-sale systems and processed customer transactions.
Soldier
United States Army Reserve
Bell Gardens, California
01.2022 - Current
- Facilitated unit operations by providing tactical and technical guidance to enhance mission effectiveness.
- Executed mission directives with professionalism and compassion in chaotic and emotionally stressful situations.
- Conducted mobile and foot patrols to secure areas and promote safe communities.
- Mentored junior soldiers, enhancing their skills and readiness for various tasks.
- Conducted thorough inspections of equipment to ensure functionality.
- Organized and cleaned personal equipment to ensure readiness.
Retail Sales Associate
Nordstrom Rack
Burbank, USA
10.2021 - 01.2022
- Arranged merchandise displays to highlight new styles, attracting customers and enhancing sales.
- Handled price checks, merchandise transfers, and fitting room returns, ensuring store remained orderly and efficient.
- Designed price tags to ensure clear communication of product costs.
- Maintained friendly, outgoing personality, promoting positive work environment and fostering customer loyalty.
Education
Bachelor of Science - Mechanical Engineering
California State University Northridge
18111 Nordhoff St, Northridge, CA 9133012-2027
Skills
- Product knowledge
- Sales strategies
- Inventory management
- Visual merchandising
- Customer service
- Effective communication
- Problem solving
- Team leadership
- Problem analysis
Languages
Spanish
Professional
Timeline
Retail Sales Associate
Home Depot
12.2023 - Current
Soldier
United States Army Reserve
01.2022 - Current
Retail Sales Associate
Nordstrom Rack
10.2021 - 01.2022
Bachelor of Science - Mechanical Engineering
California State University Northridge