ERICK DUENAS
Forest Park,IL
Summary
Results-driven insurance agent skilled in sales processing and insurance policy writing. Demonstrated ability to respond to customer inquiries efficiently, ensuring satisfaction and retention through effective record keeping and follow-up strategies.
Overview
2
2
years of professional experience
Work History
Insurance Agent
PHP Agency Inc.
oakrbook terrance, IL
07.2018 - 05.2020
- Conducted follow-up calls to ensure client satisfaction and address concerns promptly.
- Utilized CRM software to track leads and manage customer interactions effectively.
- Responded to customer inquiries and problems to promote great service.
- Maintained accurate records of all insurance transactions using computer software systems.
Sales Associate
LA fitness
Broadview, Illinois
10.2019 - 12.2019
- Assisted members with fitness inquiries and product recommendations.
- Processed membership applications and payment transactions efficiently.
- Educated members on facility features and fitness programs available.
- Collaborated with team to create engaging promotional displays for products.
- Helped customers find specific products, answered questions, and offered product advice.
Education
High School Diploma -
Glenbard North High School
Carol Stream, IL05-2018
Skills
- Customer relationship management
- CRM software utilization
- Insurance policy writing
- Sales processing
- Record keeping
- Product knowledge
Languages
English
Professional
Spanish
Limited
Timeline
Sales Associate
LA fitness
10.2019 - 12.2019
Insurance Agent
PHP Agency Inc.
07.2018 - 05.2020
High School Diploma -
Glenbard North High School