Erick Harb

I am expected to complete a variety of duties behind the bar, the duties being; serving alcoholic beverages to customers after properly checking their identification, keeping the peace between individuals and making sure no altercations escalate, assuring no customer is over served, staying positive to set a good tone, and trying my best to prevent customers from engaging in illegal activity such as driving while intoxicated or using illegal substances. There are quite a few tedious duties I must complete as well, cleaning and making sure there is no missing cash after counting the drawer at the end of the night are examples of those duties.

• Served high customer volumes during special events, nights, and weekends.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.

• Operated efficiently in high-volume settings to prepare and serve more drinks per hour.
• Completed regular bar inventory and daily requisition sheets and increased sales and profits.
• Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.

• Poured and served beer while continuing to follow proper protocol.
• Educated customers on certain hops and malts.
• Became familiar with breweries in San Diego County.
• Adapted myself to different general policies of the workplace.
• Gained additional experience in beer science as well as customer service.

• Properly provided large quantities of customers exceptional service.
• Became experienced with basic brewing science.
• Maintained all sanitation procedures and food safety guidelines.
• Provided customer service which resulted in returning customers.

• Utilized knowledge of mixed beverages, specialty liquors and craft beers to serve customers and provide wait staff with well-prepared drinks in a timely fashion.
• Fully experienced in keeping a sanitary and presentable looking bar.
• Became skilled in maintaining proper etiquette and presentable attitude with customers even while in stressful work situations.
• Kept bar organized and stocked at all times.