Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Erick Leon Pena

Charlotte,NC

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

7
7
years of professional experience

Work History

Box Truck Driver

KGI
Charlotte, NC
09.2023 - Current
  • Completed deliveries by requested times.
  • Kept accurate logs of all deliveries and trips.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Controlled expenses related to vehicle operation such as fuel consumption, tolls fees.
  • Presented clean, professional appearance to promote positive company image.

Administrative Assistant

Freelancer
Charlotte, NC
09.2023 - Current
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Managed database systems containing customer contact information.

Order Fulfillment Associate

Amazon
Charlotte, NC
11.2021 - 09.2023
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Assisted in training new warehouse employees.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Cashier

Compare Foods
Charlotte, NC
05.2018 - 11.2021
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Worked closely with front-end staff to assist customers.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.

Education

GED -

GED.com
Charlotte, NC
09-2023

Skills

  • Inventory management
  • Fluent bilingualism
  • Customer engagement
  • Relationship building
  • Fluent in Spanish
  • Scheduling
  • Bookkeeping
  • Training and coaching
  • Social media and promotions
  • Time management
  • Customer service

Languages

Spanish
Native/ Bilingual

Timeline

Box Truck Driver

KGI
09.2023 - Current

Administrative Assistant

Freelancer
09.2023 - Current

Order Fulfillment Associate

Amazon
11.2021 - 09.2023

Cashier

Compare Foods
05.2018 - 11.2021

GED -

GED.com

Similar Profiles

CREATE PROFILE
Erick Leon Pena