Summary

Overview

Work History

Education

Skills

Specialized Professional Training

Certifications and Credentials

Special Presentations

Awards and Decorations

Leadership Training

Timeline

Erick L. Jackson

Summary

United States Air Force veteran and decorated former field grade officer (Major) with 27 years of military experience and 11 years of extensive experience in healthcare management. Dedicated to optimizing hospital operations to ensure the delivery of high-quality trusted care. Strong background in strategic planning, budget management, staff development, and regulatory compliance drives organizational excellence and enhances overall performance. Committed to fostering a collaborative and patient-centered environment while implementing innovative solutions to improve efficiency and outcomes. Proven track record of success in healthcare leadership and continuous process improvements. Adept at navigating complex challenges, meeting short notice deadlines, and driving sustainable growth in healthcare organizations.

Overview

years of professional experience

Work History

Director, Integrated Medical Programs for Medical Treatment Facility

Luke Air Force Base

07.2022 - Current

Chief of Operational Support Team, Health Promotion, Advocacy Programs, and Alcohol and Drug Abuse Prevention Treatment Program
Liaison to the Director of Medical Treatment Facility on base Occupational Health & Resiliency Optimization in direct support of 6,000 active-duty members
Leads a embedded five-member multi-disciplinary team of Mental Health providers, Human Performance, and Nutritional Medicine assets carrying out $1.3 million dollars in injury preventative care over two years
The teams' efforts resulted in team member winning the Air Force's Mental Health Civilian Clinician of the year for 2023
Directs base Advance Physical Training Program and advises on Military Nutritional Environmental Assessments & the Community Action Board
Developed and standardized Air Force Operational Support Environmental Assessment Screening Tool for 77 Air Force Bases resulting in Air Force Air Education and Training Hospital of the year for 2023
Launched base Advanced Physical Training Leader Program and authored the base Heat, Hydration, and Safety policy safeguarding 500 first responders and retraining 356 personnel on human performance
Created base policy to comply with the Department of Air Force's waist to height ratio Physical Fitness/Body Composition program; leading to unit being awarded Air Force Air Education and Training Biomedical Team of the year for 2023

Executive Officer, Operational Support Department

Tyndall Air Force Base

10.2019 - 06.2022

Leads 20-member unit encompassing Physical Therapy, Optometry, Immunizations, Medical Management, Infectious Disease Manager, Health Promotion, Physical Exam Evaluation Board Liaison Office, and Behavioral Health Optimization Program
Optimized Optometry Clinic patient caseload by generating 61 aviators safe to fly waivers and managed 405 post-ops leading to team member winning the Air Force Medical Service Ophthalmic Airman of the Year award
Oversaw Air Force's #1 rated Physical Examination Evaluation Board Liaison Office, developed Medical Examination board progress tracker while coordinating 143 cases, meeting 100% of suspense's
Stood up Orthopedic satellite clinic saving the hospital over $9,000 and recouping 185 work hours
Launched 1st base Dry Needling clinic and trained Physician Assistant on 10 advanced treatment techniques that increase provider access to care 15%
Piloted NATO fitness training plan; created aquatic program and enhanced human performance for 12 Danish Air Force personnel

Chief, Physical Medicine Department

Travis Air Force Base

06.2017 - 10.2019

Leads the Air Forces flagship Physical Medicine clinic by mentoring 7 officers, 15 enlisted members, and 12 civilians
Performance rated #1 of 7 Air Force Central Command (Middle East Region) Physical Therapist for productivity
Clinic contributed to hospital winning Air Combat Material Command Hospital of the Year award for 2018
Drove acquisition of 3 provider contracts worth $360,000 that increased operational efficiency 60% and decreased off base leakage by $400,000 over two quarters
Championed Air Force Explosive Ordinance Disposal (EOD) Tier 2 fitness program for the base's EOD department
Performed embedded Physical Therapy care to 32 units throughout Kuwait; treated 479 personnel and saved 652 work hours
Orchestrated Physical and Occupational Therapy in-service, providing clinical and didactic knowledge for 30 Family Medicine residents

Operations Officer, Physical Therapy Department

US Forces Europe

06.2016 - 06.2017

Managed Physical Therapy clinic operations during failed Turkish coup; treated and returned to duty 38 personnel while under 144-hour power disruption
Directed Physical Therapy clinic services; producing 1,800 visits worth $350,000 in care, critical to a 94.6% Individual Medical Readiness rater, ranked #1 in the Air Force
Piloted Combined Joint Special Operations Task Force outreach clinics; triaged and returned to duty 42 special force operators
Clinic was ranked #1 for access to care in AF with a 98% patient satisfaction rating
Reviewed 130 Personnel Reliability Assessment Program records and identified suitability factors and validating members reliability, leading to the best United States Air Force Europe Nuclear Surety Inspection success in 2 years
Excelled as Chemical Disaster Decontamination Team Chief; leads 24 personnel, revised medic disaster plan and manages over $120,000 equipment
Liaisons to NATO forces leadership on decontamination capabilities

Operations Officer, Physical Medicine Department

Keesler Air Force Base

10.2014 - 06.2016

Directed Air Force's largest Physical Therapy Student internship producing over 9,000 patient encounters valued at $700,000 contributing to hospital being awarded Air Education and Training Commands “Best Hospital” award for 2015
Revamped direct-access clinic algorithm that decreased Emergency Room and Family Healthcare clinic network leakage by 25%
Led Air Force combat trainee Physical Therapy clinic operations; improved access to care by doubling appointments for 20,000 trainees, slashing lost training time 15%