Erick Morales-Salcedo
Lincoln,NE
Summary
Results-driven professional with experience in online retail operations and customer support. Known for effective problem-solving skills and maintaining positive relationships with customers and team members. Ready to leverage attention to detail, communication skills, and situational awareness to enhance operational efficiency.
Overview
3
3
years of professional experience
Work History
Online Grocery Associate
Walmart
Lexington, Nebraska
05.2025 - 08.2025
- Assisted customers with online grocery orders for timely fulfillment.
- Selected and packed grocery items according to order specifications.
- Collaborated with team members to ensure efficient order processing.
- Communicated with customers regarding order updates and questions.
- Operated handheld devices for inventory tracking and order management.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Plumber's Assistant
Jones Plumbing & Heating
Lexington, NE
05.2024 - 08.2024
- Assisted lead plumber with installations and repairs of plumbing systems.
- Prepared job sites by gathering tools and materials needed for tasks.
- Collaborated with team members to complete plumbing projects on schedule.
- Observed experienced plumbers to learn best practices in the field.
- Operated tools and equipment such as hand saws, pipe cutters, and drills on daily basis.
- Assisted with installation of systems, components and construction materials into new and remodeled buildings.
Online Grocery Associate
Walmart
Lexington, NE
06.2023 - 06.2024
- Collaborated with team members to ensure efficient order processing.
- Communicated with customers regarding order updates and questions.
- Operated handheld devices for inventory tracking and order management.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Assisted customers with online grocery orders, answering questions and providing helpful information.
- Selected and packed grocery items according to order specifications.
Cashier
McDonald's
Lexington, NE
06.2022 - 06.2023
- Assisted customers with menu choices and special requests.
- Handled cash, credit, and mobile payments accurately.
- Collaborated with team members to ensure smooth service flow.
- Addressed customer concerns with professionalism and courtesy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
Education
Associate of Applied Science - Criminal Justice
Southeast Community College
Lincoln, Nebraska, NE05-2027
Some College - Cybersecurity
Southeast Community College
Lincoln, Nebraska, NESome College - Electrical Technology
Central Community College
Hastings, NESkills
- Customer service
- Team collaboration
- Effective communication
- Inventory management
- Task prioritization techniques
- Problem-solving mindset
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
Nebraska Seal of Biliteracy
Timeline
Online Grocery Associate
Walmart
05.2025 - 08.2025
Plumber's Assistant
Jones Plumbing & Heating
05.2024 - 08.2024
Online Grocery Associate
Walmart
06.2023 - 06.2024
Cashier
McDonald's
06.2022 - 06.2023
Associate of Applied Science - Criminal Justice
Southeast Community College
Some College - Cybersecurity
Southeast Community College
Some College - Electrical Technology
Central Community College