Erick Olivares
Hull,IA
Summary
Highly-motivated and great attitude employee with desire to take on new challenges. Adept at working effectively unsupervised and willing to learn new skills. Strong Production & Customer service background. Good work ethic devoted to giving the best of my abilities to any challenge put on me.
Overview
7
7
years of professional experience
Work History
Laser Operator
Kooima Company
Rock Valley, IA
07.2021 - Current
- Communicate effectively with other team members regarding production schedules and issues.
- Set up laser cutting machines based on specific job requirements.
- Make minor repairs and adjustments to laser cutting machines as needed.
- Completed accurate calculations of machine speed, feed ratios and cut parameters.
- Perform quality checks on finished products according to established standards and guidelines.
- Ability to efficiently multitask and effectively manage multiple simultaneous tasks.
Optimizer
Agropur Cooperative
Hull, IA
04.2020 - 06.2021
- Managed a small team to ensure smooth production processes.
- Engaged in regular discussions with shift leads and upper management to inform how the night ran.
- Verified that all quality standards were met before packing cheese into boxes or other containers.
- Kept accurate records of production data such as quantity, weight.
- Operated pallet jacks, shrink wrap machines, forklift, and other equipment as needed.
- Maintained a clean and sanitary work environment at all times.
Car Sales Consultant
Billion Auto - Toyota Scion
Sioux Falls, SD
09.2019 - 03.2020
- Interacted with customers and provided accurate information.
- Prepared paperwork such as contracts, invoices and other documents related to sale of cars.
- Maintained up-to-date product knowledge and continuously sought new product information.
- Translated deals with Spanish-speaking customers.
- Provided excellent customer service throughout entire transaction process from initial contact until completion of sale.
- Developed relationships with new clients by following up after purchase to ensure satisfaction with product and service received.
- Provided test drives for potential buyers to experience the car's performance, comfort, and handling capabilities.
Customer Service Representative
Walmart
Sioux Center/Des Moines, IA
05.2017 - 09.2019
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Issued receipts, refunds, credits or change due to customers.
- Ensured customer satisfaction by addressing and resolving complaints in a professional manner.
- Answered incoming calls promptly and professionally.
Education
High School Diploma -
Boyden-Hull High School
Hull, IA05-2018
(No Degree) - Business Management
Des Moines Area Community College (2018)
Ankeny, IASkills
- Problem Solving
- Adaptive Learning
- Machine Operation
- Production Planning
- Multitasking
- Positive Attitude
- Customer Service
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Laser Operator
Kooima Company
07.2021 - Current
Optimizer
Agropur Cooperative
04.2020 - 06.2021
Car Sales Consultant
Billion Auto - Toyota Scion
09.2019 - 03.2020
Customer Service Representative
Walmart
05.2017 - 09.2019
High School Diploma -
Boyden-Hull High School
(No Degree) - Business Management
Des Moines Area Community College (2018)
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